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10.833  Articles
1 of 1.084 pages  |  10  records  |  more records»
The phenomenon of measuring behavioral loyalty on specific stores or merchants obviously popular, particularly despite the existence of structural and fundamental criticism on specific issue. The objectives of this research is to examine the antecedents o... see more

The phenomenon of measuring behavioral loyalty on specific stores or merchants obviously popular, particularly despite the existence of structural and fundamental criticism on specific issue. The objectives of this research is to examine the antecedents o... see more

This article examines the costs of switching that may exist in the European postal sector, where it is carried out an ambitious process of opening to competition since 1997. Inadequate regulation of the access to some elements of postal infrastructure or ... see more

This paper analyzes the switching costs of air transport users, in relation to the airlines, of Goiânia International Airport, on the line chosen. For this, were collected the stated preferences of the passengers of this airport and, through of the discre... see more

The China-based monopoly of high-energy permanent magnet materials used in modern wind generators impact the economic viability and local content value of most wind turbines installed in South Africa, especially large installations. It is possible to desi... see more

In this research, customer loyalty was analyzed in the context of existing relationships between banking service providers and its customers. Therefore, a theoretical model was proposed and tested with banking service natural person customers taking into ... see more

This study aims to examine and analyze the effect of core service quality and Peripheral service quality on patient satisfaction and loyalty at the RSUD Dr. Soegiri Lamongan which is moderated by switching costs. The number of samples in this study were 3... see more

En la presente investigación a través, de la elaboración y aplicación de un modelo matemático basado en los costos de cambio, se demuestra la importancia estratégica y económica que tienen éstos dentro de una gran empresa de telecomunicaciones en Chile. L... see more

Penelitian ini bertujuan untuk menganalisis pengaruh dari kesulitan keuangan, pergantian dewan komisaris, opini audit, reputasi auditor, audit tenure, biaya audit terhadap auditor switching pada perusahaan manufaktur yang terdaftar di Bursa Efek Indonesia... see more

1 of 1.084 pages  |  10  records  |  more records»