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69.395  Articles
1 of 6.941 pages  |  10  records  |  more records»
The objective of this study is to examine and analyze the effect of perceived risk on customer loyalty through switching cost of PT Go Jek Indonesia customers. The samples being used in this study is 154 respondents. Data collection method that is used in... see more

This study aims to examine and analyze the effect of core service quality and Peripheral service quality on patient satisfaction and loyalty at the RSUD Dr. Soegiri Lamongan which is moderated by switching costs. The number of samples in this study were 3... see more

The phenomenon of measuring behavioral loyalty on specific stores or merchants obviously popular, particularly despite the existence of structural and fundamental criticism on specific issue. The objectives of this research is to examine the antecedents o... see more

The phenomenon of measuring behavioral loyalty on specific stores or merchants obviously popular, particularly despite the existence of structural and fundamental criticism on specific issue. The objectives of this research is to examine the antecedents o... see more

The reciprocal of WOM (word of mouth) & switching cost into  purchasing and loyality. The purpose of research  The affect WOM  and switching cost of the decision to purchase & loyalty; The affect  the decision to purchase of loyalty . ... see more

Switch cost and cost site have been controversial issues in the code-switching studies. This research conducted an eye tracking experiment on eight bilingual subjects to measure their switch cost and cost site in comprehending the intra-sentential code-sw... see more

The reciprocal of WOM (word of mouth) & switching cost into  purchasing and loyality. The purpose of research  The affect WOM  and switching cost of the decision to purchase & loyalty; The affect  the decision to purchase of loyalty . ... see more

This article examines the costs of switching that may exist in the European postal sector, where it is carried out an ambitious process of opening to competition since 1997. Inadequate regulation of the access to some elements of postal infrastructure or ... see more

This paper analyzes the switching costs of air transport users, in relation to the airlines, of Goiânia International Airport, on the line chosen. For this, were collected the stated preferences of the passengers of this airport and, through of the discre... see more

1 of 6.941 pages  |  10  records  |  more records»