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10.379  Articles
1 of 1.039 pages  |  10  records  |  more records»
The purpose of this study was to examine the model of the antecedent of customer delight and customer loyalty and their impact on revisit intention at a Japanese Acupuncture family medicine clinic XYZ, Jakarta. PLS-SEM was used to analyze empirical data o... see more

AbstractPurpose: This study examines the degree and the extent to which the satisfaction/delight of cellular network customers in Botswana is affected by the service delivery skills of network employees, the value received from offerings of the network an... see more

Customers play a predominant role in service marketing. Financial services produce a challenging sector and bear professional skill in designing product/services. Out of other financial service, banking is oldest and important financial service sector. Cu... see more

Tujuan penelitian ini adalah untuk menganalisis pengaruh service quality pada customer loyalty dengan customer delight sebagai variabel mediasi. Penelitian ini dilakukan di Gardin Bistro & Patisserie Seminyak Bali dengan teknik analisis data Path Analisis... see more

Tujuan penelitian ini adalah untuk menganalisis pengaruh customer delight terhadap customer loyalty dengan service quality sebagai variabel moderasi (Studi pada Livingstone Café & Bakery Seminyak Bali).Penelitian ini dilakukan di di Livingstone Café & Bak... see more

Although there are many implications regarding customer experience, retention, loyalty etc. the comprehensive approach for digital customer engagement still needs more attention. Digital platforms leave customer alone with his or her community without ban... see more

Services require a lot of customer interaction and involvement. Research in the field of service marketing suggests that this particular sector mainly earns profit from customer retention. Therefore the need of the hour is to design a strong service strat... see more

Tujuan penelitian ini adalah untuk menganalisis peran customer delight dalam memoderasi esteem needs terhadap niat beli konsumen (studi pada produk Guess). Penelitian ini dilakukan di Provinsi Bali dengan teknik analisis data Moderasi Regresi Analisis (MR... see more

The organic rice that of the future rice to used the food safety for consumers. The organic rice to the trend popular. The aim of the research was to study the effect of kind of consumer and their interaction on available preferency customer of the organi... see more

1 of 1.039 pages  |  10  records  |  more records»