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10.144  Articles
1 of 1.015 pages  |  10  records  |  more records»
The growth of Internet Service Providers (ISP) in Indonesia, has led Indonesia to be one of the world’s fastest-growing telecommunications market. This condition derives a number of internet service providers pushing the Indonesian market massively one of... see more

 
The relevance of operations research cannot be overemphasized, as it provides the best possible results in any given circumstance, through analysis of operations and the use of scientific method thus, this paper explore the combination of two operations r... see more

This study aimed to identify the impact of brand equity on customer’s churn to banking services in Melli Bank branches of North Khorasan province was conducted. The population of this research consisted of clients in different branches of Melli Bank in me... see more

Purpose of the article: The ability of the company to predict customer churn and retain customers is considered to be worthy competitive advantage since it improves cost allocation in customer retention programs, retaining future revenue and profits. In a... see more

 
The relevance of operations research cannot be overemphasized, as it provides the best possible results in any given circumstance, through analysis of operations and the use of scientific method thus, this paper explore the combination of two operations r... see more

Customer is a very important asset for retail companies. This is the reason why retail companies should plan and use a fairly clear strategy in treating customers. With the large number of customers, the problem that must be faced is how to identify the c... see more

These days, telecommunications is very much needed in all areas of life. This condition has made the competition among the company is extremely tense. One strategic way to protect the company is to retain existing customers. The retention program as a sch... see more

In the era of connectivity, the internet industry has significantly increased year by year. The annual compound growth rate (CAGR) of Indonesian internet users is about 21.8% (2007-2017). The penetration rate of Indonesian internet users is about 54.7%, m... see more

Telecommunication is one of the fastest growing industrial sectors so that there are more telecommunication companies. This can create various threats if the company does not use the strategy properly. Customer churn refers to the level of customer reduct... see more

1 of 1.015 pages  |  10  records  |  more records»