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Volume 10 Number 1 Year 2018

14 articles in this issue 

Ongki Prinanda

PENGARUH KOMUNIKASI INTERPERSONAL TERHADAPPRODUKTIVITAS KERJA KARYAWAN ROOM DIVISION DEPARTMENTDI_HOTEL_AXANA_PADANG.Ongki Prinanda1,Youmil Abrian2Program_Studi_D4_Manajemen_Perhotelan_Jurusan_Pariwisata_FPP_Universitas_Negeri_Padang.email_: ongkimae@gmai... see more

Pags. 1 - 10  

Desi Ratna Sari

Abstract. Penelitian ini bertujuan untuk mengetahui Penerapan Quality Control Di Laundry Hotel Basko Padang. Penelitian ini terdiri dari lima Indikator dari lima indikator itu hanya 1 yang di teliliti dari lima indikator tersebut. Dari lima indikator itu ... see more

Pags. 11 - 17  

Hani Harvisda

Abstract.This research was used to see the effect of the quality of receptionist services on customer loyalty at the Ibis Hotel Padang. This type of research is descriptive quantitative with causal associative methods. The results of this study obtained d... see more

Pags. 18 - 28  

Nurmala Widyastuti

Abstract. Based on this study to analyze the marketing mix at the Pangeran Beach Hotel Padang. This type of research is a qualitative descripptive. Determination of informants using purposive sampling technique that is many as eight research informants co... see more

Pags. 29 - 38  

Fikri Adib Putra

STUDI KOMPARATIF KUALITAS PELAYANAN BELLBOYDI HOTEL AXANA PADANG DALAM MELAYANITAMU INDIVIDU DAN TAMU GRUPFikri Adib Putra1,Ira Meirina Chair2Program Studi D4 Manajemen PerhotelanJurusan PariwisataFPP Universitas Negeri Padangemail: fikriadib33@gmail.comA... see more

Pags. 39 - 47  

atika prasuri

Based on this study to determine the effect of training on employees work performance at Grand Inna Hotel Padang. This type of research_is causal associative. The sample used is total sampling, which is as many as 60 employees who are in the operational s... see more

Pags. 48 - 56  

wita oktavia

This type ofmresearch is descriptive research with quantitative data. The population of this study were individual and group guests staying at the Central Hospital. The sampling technique is non probability sampling, using purposive sampling. The number o... see more

Pags. 57 - 67  

Annisa Khairani Harahap

Abstract.  The purposlof this studylis to findlout how muchlinfluence the service qualitylof roomboy has on guest satisfaction staying at Daima HoteliPadang. Thisltypelof researchiis quantitativeldescriptive research. Theisampling technique usedlwas ... see more

Pags. 68 - 83  

Indah Septiani Putri

Abstract. The purpose of this study is to determine the level of guest satisfaction when breakfast at the Royal Restaurant of Grand Royal Denai Hotel Bukittinggi. This type of research is quantitative descriptive research. The sampling technique used is p... see more

Pags. 84 - 94  

ivony tresia

Thisdstudy originated from the resultsiofiprevious studies where there were problems regarding the process of managing the procurement of perishable goods that did not have written procedures, the quality requirements of the material written and standardi... see more

Pags. 95 - 105  

Nur Anisa

Abstract.This research is motivated by the poor management of the procurement of skyline restaurant operational goods due to the frequent situation of urgent goods but the user rarely directly engages in receiving goods, is not right in planning procureme... see more

Pags. 106 - 115  

Wira Novrilla Ananda Putri

ABSTRACT This research aims to find out how much the Price and Location Influence on Room Purchase Decisions atathe Grand Royal Denai Hotel Bukittinggi. In making purchasing decisions there are five stages that are considered by constumers before making a... see more

Pags. 116 - 128  

Viola Witya Santika

Abstract. Thenpurposerof this studyswas to determine the effecttof job satisfaction on employee performance at Daima Hotel Padang. This type of research is quantitative with causal assumtion. The sampling technique used is saturated sampling with 54 peopl... see more

Pags. 129 - 137  

yandri andika rahmat

                                          &nb... see more

Pags. 137 - 146