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Volume 13 Number 5 Year 2014

23 articles in this issue 

Harrychand D. Kalicharan

This study evaluated the effect of country-of-origin on consumers perception of product quality in developed and emerging economies. The author reviewed several empirical studies conducted over several years and found that when consumers were aware of cer... see more

 

Johannes A. Wiid, Michael C. Cant, Claudette van Niekerk

The failure of internationally renowned organisations together with the global financial catastrophe in 2008, which emerged as a result of the collapse in corporate governance, in general, and business ethics, in particular, has led to an amplified focus ... see more

 

Theuns G. Pelser

The ever-increasing emphasis on knowledge acquisition and assimilation is forcing companies to focus on methods to improve their effectiveness in technology management. Corporate strategists are increasingly focusing on the integration of technology throu... see more

 

Prakash Singh, Thembinkosi Twalo

The focus of this paper is on the impact of internal organizational factors on the inappropriate job performance and behaviour of employees. The Buffalo City Metropolitan Municipality (BCMM) in South Africa has been experiencing inappropriate job behaviou... see more

 

Ricardo Machado, Michael C. Cant, Helen Seaborne

Traditionally, marketing was about delivering the right product to the consumer at the right place and set at the right price. In recent years, experiential marketing has increased in popularity among companies that aim at delivering holistic experiences ... see more

 

Burgert A. Senekal, Karlien Stemmet

The theory of complex systems has gained significant ground in recent years, and with it, complex network theory has become an essential approach to complex systems. This study follows international trends in examining the interlocking South African bank ... see more

 

Chengedzai Mafini, David Rabolane Isaac Pooe

Organisational performance in the public sector in South Africa remains an issue of concern, due to the fact that most government departments continue to perform below the expected standard. This presented an impetus to conduct research on organisational ... see more

 

Johan Coetzee

Client-centricity deals with addressing the needs of clients as they change. It requires contact-personnel who are empowered to not only identify client needs, but address them speedily. This study investigated the perceptions of client-centricity for 559... see more

 

Alice S. Etim, George Heilman, Peprah James

This paper assesses differences in loan characteristic variables between those who pay interest on their micro-loans and those who dont. The findings indicate significant differences between interest payers and interest non payers based on the sufficiency... see more

 

Faleh Alrashidi, Manzoor Ahmed, Fahad Beneid

This paper is aimed to determine a change in the stock markets returns or its volatility from the globally selected Islamic mutual funds during the month of Ramadan, as all Muslims around the world eagerly and enthusiastically follow the rituals of the ho... see more

 

Andrew Maredza

In a study conducted by Ncube (2009) to evaluate bank cost and profit efficiency, it was established that South African banks were more efficient at managing costs than generating profits. In this paper, the aim is to complement this particular work by ex... see more

 

Mohamed Imam Salem

A knowledge-based economy is one of the vital components of modern economies. Growth in most of the economies of the world, and most developed economies in particular, are increasingly based on knowledge. In a knowledge-based economy, economic development... see more

 

J. H. Leibbrandt, C. J. Botha

The establishment of a new democracy has created high expectations amongst all the different communities of South Africa. The demand for basic essential services by the previously disadvantaged communities has increased drastically, whilst at the same tim... see more

 

Brian A. Zinser, Gary J. Brunswick

The phenomenon known as out-shopping behavior (also known as intermarket patronage) is further explored and analyzed within the context of international cross-border consumer behavior. The authors provide an extensive literature review and a set of resear... see more

 

Daniel Polakow, David Taylor, Obeid Mahomed

While stylized facts of South African asset returns have been studied extensively, Aggregational Gaussianity has largely been overlooked. The aggregational aspect arises from the n-day log-return being the sum of n one-day log-returns and empirical asset ... see more

 

George P. Gonpu

The adverse macroeconomic consequences of financial crises have heightened research interests in their causes. However, little is known about the role of political influence as a cause of financial crises in small developing countries. This research explo... see more

 

Cody Logan Chullen

Employee burnout remains a legitimate concern for organizations because of its links to costly outcomes, including increased absenteeism, turnover, and reduced employee productivity. An emerging stream of research has provided initial evidence that burnou... see more

 

Ricardo Martin Peters, Garth van Gensen, Eslyn Bleighnaul Hugh Isaacs, Mark Jonathan Botha, Visvanathan Naicker

The article attempts to identify whether the level of education and gender has an impact on the business growth of SMMEs in a developing economy. The study furthermore looks at the contribution made by the SMME sector from a spatial perspective. The Weste... see more

 

Faye Hall Jackson, Tejinder Sara, Simran K. Kahai

This paper discusses the role that innovation plays in global competition and provides examples showing how firms from selected emerging markets use innovation to compete with global firms from the developed world. This paper also discusses the role of in... see more

 

Liza (ESM) Coetzee, Madeleine Stiglingh

As from the 2010 year of assessment, a taxpayer-parent caring for a disabled child can only deduct an expense necessarily incurred and paid in consequence of the childs disability, if it also appears on the South African Revenue Services prescribed list o... see more

 

Chimwemwe Chipeta, Adrian Jardine

This paper provides some new evidence on the determinants of long run operating and share price performance of Initial Public Offerings (IPO) on the Johannesburg Stock Exchange (JSE). It has been hypothesised that the information contained in the pre list... see more

 

Clara Downey

Regional economic integration has resulted from the globalization phenomena. Nations establish trade blocs as a strategic maneuver, while firms seeking growth and investment opportunities require knowledge of prevailing business laws. Prudent, integrated ... see more

 

Sharon Rudansky-Kloppers

Online shopping has increased significantly worldwide in the last few years. South Africa is no exception, but although this country has experienced an increase in online shopping, it seems to lag behind the rest of the world where this development is con... see more