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Volume 15 Number 4 Year 2016

6 articles in this issue 

David Hemsworth

This study focuses on the important concepts of quality management, internal customer satisfaction, and business performance within the neglected purchasing unit of manufacturing firms on the basis of the European Foundation for Quality Management (EFQM) ... see more

 

Petro Gerber

Social media offers great opportunities for businesses, and the use thereof will increase competitiveness. However, social media also introduces significant risks to those who adopt it. This study was undertaken to identify incremental risks resulting fro... see more

 

Job Dubihlela, Tandiswa Ngxukumeshe

Purpose –Consumers are becoming progressively aware of the significance of eco-friendly activities, and their environmental consciousness drives them to consume eco-friendly products and services more, and prefer to support organisations that favor conser... see more

 

Daniel Thomson, Gary van Vuuren

A Fourier transform analysis is proposed to determine the duration of the South African business cycle, measured using log changes in nominal gross domestic product (GDP). The most prominent cycle (two smaller, but significant, cycles are also present in ... see more

 

Eun Joo Lee, Yoon C. Cho

The purpose of this study is to investigate the relationship between efficiency and effectiveness of employment policy programs for vulnerable people. The study conducted both qualitative and quantitative research. For qualitative research, in-depth inter... see more

 

Talent Zwane, Lorraine Greyling, Mokadi Maleka

This study employs panel data estimation models to investigate the determinants of household savings in South Africa over the period 2008 – 2012. The novelty of some panel data models is their power to overcome the problems of endogeneity bias, in additio... see more