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105.946  Articles
1 of 10.596 pages  |  10  records  |  more records»
Purpose: In recent years, the increasing popularity of e-commerce has become a driving force behind the development of courier service both in Poland and worldwide. In order to face growing competition on courier market and meet clients’ expectations, one... see more

This paper presents the results of a survey of respondents' attitudes related to the delivery of goods, ordered online, by courier services, in the period before and during the epidemic of the COVID-19 virus. The aim of the study was to analyze the attitu... see more

Last-mile delivery (LMD) plays an important role in meeting the needs of online food delivery. The LMD industry, such as Gojek with GoFood services and Grab with GrabFood services, provides pick-up services for orders from merchants and delivers them to t... see more

Search application services that was designed, could be the based on the difficulty to find out, and to select expedition services which have provided. In these case, when someone who wants to send the packages to a particular destination. Each shipper wi... see more

THE EFFECT OF BANK IMAGE AND SERVICE QUALITY ON CUSTOMER SATISFACTION DIMEDIATION LOYALTY In the current merger process at Bank Syariah Indonesia, there is often a buildup of customers due to the migration process, many complain about various things ... see more

We are currently in the era of cutting-edge technology, the function of the banking industry to promote and maintain the economy of a country is very important. The services provided by Customer Service officers to customers are very closely related to co... see more

These points of research to analyze the effect of e-service quality and e-trust on customer satisfaction and loyalty of internet banking users. The population in this research was Bank of Kaltimtara customers who had used internet banking services. The sa... see more

The quality of educational services is the most important part of the administration of the management of educational institutions, especially in madrasah which are religion-based institutions. This study aims to describe efforts to improve the quality of... see more

Penelitian ini bertujuan untuk mengetahui pengaruh brand trust dan service quality untuk mengetahui pengaruh service satisfaction terhadap customer loyalty pada pengguna aplikasi Traveloka melalui layanan customer service. Unit analisis pada penelitian in... see more

1 of 10.596 pages  |  10  records  |  more records»