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36.605  Articles
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The background of this research was the effect of Customer to Customer Interaction affect satisfaction, word of mouth, in mandarin oriental hotel. The objective of this research is to examine the impact of Customer satisfaction, Service Atmosphere, Person... see more

Much of the existing literature on the tourism-humour relationship focuses on the perceptions of tourists. Little research exists on the views of tourism operators. This study aims to gain a better understanding of the perceptions of tourism operators whe... see more

In the banking industry, recognition and attention to the demands of customers and strive to meet his needs are very important. The present study in terms of goal is considered of applied research and in terms of the method is considered of surveyed resea... see more

In banking attention to customer and effort to satisfying his needs have great importance. The present study from purpose view is an applied and in terms of data collection, data analysis is descriptive study survey. This study examines the effect of soci... see more

This article examines structure, complexity and cooperation in external chat interactions at the workplace in which one of the participants is taking part in multiple parallel conversations. The investigation is based on an analysis of nine chat interacti... see more

One of the strategies a company uses to retain its customers is Customer Relationship Management (CRM). CRM manages interactions and supports business strategies to build mutually beneficial relationships between companies and customers. The utilization o... see more

Customer relationship management is a tool for companies to be able to get, and create good relationships with customers so that they can be a source of profit for the sustainability of business processes. PT Bhinkea Rahsa Nusantara makes customer relatio... see more

The purpose of the present monograph is to design a curriculum for those who buy airplane tickets (customers) and those who sell them (airline agents) in different airline agencies in the city of Famagusta in northern Cyprus. In other words, this study in... see more

Nowadays, small business entrepreneurs use a new marketing tool to promote their products. This tool is named Live streaming.Objectives: This study aims to help online shop owners maintain customer live-streaming engagement so it can enhance vie... see more

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