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48.316  Articles
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The Academic Information System (SIAKAD) of Tadulako University is an academic portal in the form of a web application that has an important role in the academic activities of stakeholders, especially students and lecturers of Tadulako University. However... see more

The development of technology in the digital era is currently growing very rapidly it is including in education, such as the creation of an academic information system that aims to facilitate the process of the needs of lecturers, employees and students i... see more

Terminal Caruban merupan terminal type B yang pengelolaannya menjadi kewenangan pemerintah Provinsi Jawa Timur, dimana terminal ini melayani pengguna pelayanan baik untuk moda transportasi bus angkutan antar kota dalam provinsi (AKDP) maupun antar kota an... see more

This study attempts to analyzed levels of customer satisfaction on the quality of service and anything in the dimensions attributes the quality of services have to be prioritized to repairing in order to increase customer satisfaction. This study uses a C... see more

Customer Satisfaction Index (CSI) is an economic indicator that measures the satisfaction of consumers across nation. This paper discusses the measurement model from an economic point of psychology is positioned as a variable customer loyalty . We will al... see more

This study  aims to  examine the correlation between fuel prices and service tariffs towards customer satisfaction. This study is conducted at post fuel price changes. The sample of this study uses Simple Random Sampling as 86 respondents. The r... see more

Kepuasan adalah penilaian terhadap suatu produk dengan membandingkan kenyataan dan harapan pada produk tersebut. Kepuasan pelanggan berpengaruh terhadap loyalitas dan kesetiaan pelanggan. Kepuasan Pelanggan memberikan dampak positif pada kelangsungan suat... see more

The purposes of this study are (1) to analyze the influence of corporate image, customer expectations, perceived quality and value on customer satisfaction and (2) to examine the relationship between customer satisfaction and customer loyalty. Through con... see more

Background: High number of complaints that have been filed about the performance of online taxi services has prompted research on customer satisfaction factor analysis. Substantial research has addressed customer satisfaction factors in online taxi servic... see more

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