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55.136  Articles
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This study aims to examine the influence of service package and brand innovation on customer relational performance and customer profit performance of the hotel industry. Data were collected from 112 hotel operators. PLS-SEM was used to derive the path co... see more

This study aims to examine the influence of service package and brand innovation on customer relational performance and customer profit performance of the hotel industry. Data were collected from 112 hotel operators. PLS-SEM was used to derive the path co... see more

Background and Objectives: Lady Health Workers (LHWs) form the central cadre of community-based health workers in Pakistan. They must be trained well for implementing community-based interventions identified for Essential Package of Health Services (EPHS)... see more

The market competition of package deliveries in Korea is severe because a large number of companies have entered into the Koran market. A package delivery company in Korea generally owns and operates a number of service centers and consolidation terminals... see more

Polish tourists who decide to spend a holiday in various countries can be classified as ‘institutionalised’ tourists. They mostly choose tourist packages proposed by tour operators and their quality is one of the determinants of purchase. Although there h... see more

The provision of public services in the Republic of Kenya has encountered difficulties over the years. The implementation of many policies, such as performance contracts and measurement and evaluation, has not produced the desired outcomes. Therefore, it ... see more

This study aims to determine the effect of service quality and level of religiosity on the intention to save at Islamic banks in Indonesia. This study uses a quantitative descriptive research method. The sample used was 140 respondents (15 question items ... see more

AbstractBackground: Municipalities have come under fire for providing inferior services, which has sparked protests across the nation. Fraud, corruption, misappropriation of public funds and general incompetence on the part of municipal managers and their... see more

Twitter is a social media application that is widely used. Where as many as 18.45 million users in Indonesia, Twitter users can send and read messages with a maximum of 280 characters displayed. Many opinions and reviews uploaded by users via tweets on so... see more

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