7 articles in this issue
Carlos Anibal Manosalvas Vaca, Luis Oswaldo Manosalvas Vaca, Jorge Nieves Quintero
This paper analyzes the relationship between organization climate and job satisfaction in organizations that provide health services, particularly in a hospital. A rigorous quantitative methodology is used, through the application of principal component a... see more
Carlos Eduardo Marulanda Echeverry, Jaime Alberto Giraldo García, Héctor Mauricio Serna Gómez
This paper discusses the statistical validation of a knowledge management (KM) assessment model for software-developing SMEs (small and medium-sized enterprises) located in the so called Colombian coffee triangle. A confirmatory correlational research, va... see more
Ernesto Amaru Galvis-Lista, Jenny Marcela Sánchez-Torres, Mayda Patricia González-Zabala
This paper aims to present the results of content and structure validation of a proposal of a reference model for knowledge management (KM) processes for software-developing organizations. Particularly, experts on KM affiliated with Latin America based in... see more
Jaime Baby Moreno, Juan Fernando Uribe Arango
This paper addresses the use of customer perceived value (CPV) as a tool for competitive analysis among automotive repair and maintenance shops. It describes how to determine both the relative importance of properties taken into account by customers when ... see more
Juan Sebastián Lara Rodríguez, Camilo Andrés Rojas Contreras, Jenyfeer Andrea Martínez Buitrago
The purpose of this paper is to provide an approach to the metaphorical use of Darwin’s evolutionist view in a variety of areas of knowledge –social sciences, anthropology, sociology, psychology and economics. A theoretical analysis of the links between t... see more
Osmar Arandia, Luis Portales
This paper uses the philosophical rhombus proposed by Bédard to analyze the ontological, epistemological, axiological and praxiological dimensions of humanistic management, revealing the complexity involved in studying and implementing this approach. As a... see more
Hernán Felipe Trujillo Quintero, Ángela María Parrado Castañeda
This paper aims to review the theoretical and instrumental aspects involved in the implementation of sustainability in universities as well as make a proposal for its management. Through the review of scientific literature on the relationship between sust... see more