8 articles in this issue
Tingting Zhou,Dandan Hu
Existing literature has confirmed the importance of science and technology innovation on its promoting sustainable, healthy and rapid growth of economy from the perspective of innovation forms, regional environment, and time phases, but the influence of s... see more
Elvina Assadam
Since Instagram become phenomenon in this world and become new segment in business called Instagram commerce (Ig-commerce), this study aimed to know how peer communication and usage intensity trigger urge to buy impulsively and online impulse buying by fo... see more
Efa Wahyu Prastyaningtyas,Budi Eko Soetjipto,Ery Tri Djatmika Rudijanto
Entrepreneurial education, entrepreneurial personality and self-efficacy are variables that vastly affect the entrepreneurial intention. It is an effort to nurture students’ entrepreneurial intention of Teacher Training and Education Faculty at Nusantara ... see more
Nurifatul Cholisati,Eka Siti Maesaroh,Fatchur Rohman,Astrid Puspaningrum
This study tested and analyzed the effect of service quality and corporate image on customer loyalty by mediating customer satisfaction with customers of PT. Bank Rakyat Indonesia (Persero) Tbk. Bondowoso branch. The sample used in this study amounted to ... see more
Alvin Hendelyyn,Innocentius Bernarto
The purpose of this study is to analyze and examine the influence of physical environment on emotion, satisfaction and behavioral intention of patients treated in Siloam Hospital Lippo Village. This study was conducted using a quantitative approach and an... see more
Muhammad Tho'in
This study aims to determine the profitability of Islamic commercial banks in Indonesia reviwed from the effect of NPF ratio and CAR ratio as intervening variable to ROA ratio in 2014-2016. The sampling technique of this research uses purposive ... see more
Mesra Surya Ariefin,Andarwati Andarwati,Djumilah Hadiwidjojo
This study aims to examine and analyze the effect of core service quality and Peripheral service quality on patient satisfaction and loyalty at the RSUD Dr. Soegiri Lamongan which is moderated by switching costs. The number of samples in this study were 3... see more
Rendi Suseno
ABSTRACT The presence of modern banking service products such as mobile banking should meet the requirements of a technology to be adopted. In fact the problem that arises in the use of a technology at Bank Jatim is the low utilization of the servic... see more