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Volume 3 Number 2 Year 2019

8 articles in this issue 

Riwidya Tri Oktavia

This study focuses on the role of salesperson in increasingrepurchase intention through trust that formed between salespersonand customers. The purpose of this study is to determine the effectof salesperson's expertise and salesperson's likeability on tru... see more

Pags. 108 - 120  

Sumiati Sumiati,Nadiyah Hirfiyana Rosita,Risca Fitri Ayuni,Dian Attamimi

Women empowerment is becoming a current issue in sustainable development goals. Every developing country trying to promote the women empowerment issues in every sector. In Indonesia, this issues actively risen by PKK. PKK is the simplest form of self help... see more

Pags. 121 - 130  

Indah Yuliana

The paradigm of a company that was originally only oriented to profit has shifted to the tripple bottom line, namely not only concerned with economic interests, but also commitment to the environment (planet) and people (people). This study aims to determ... see more

Pags. 131 - 141  

Hadi Setiawan,Achmad Firdiansjah,Junianto Tjahjo Darsono

This study aims to analyze the influence of price and product quality to customer loyalty; analyze the influence of customer satisfaction on customer loyalty and analyze the influence of price, product quality to customer loyalty through customer satisfac... see more

Pags. 142 - 148  

Firman Hidayat,Nur Asnawi

The success of a government intention is to the satisfaction of the community about the service provided by the intense, the quality of service, satisfaction, and validity are important aspects that must be considered so that government institutions can b... see more

Pags. 149 - 165  

Idris Idris

This study aims to examine the relationship between organizational culture, quality assurance, and organizational performance, and test the quality assurance can be a mediator in their relationship. The research design uses quantitative methods using a qu... see more

Pags. 166 - 181  

Anggia Sari Lubis

This study aims to examine and analyze the influence of adversity quotient (measured through control, origin, reach and endurance), and work stress (measured through roles in the organization, workload, career development, employee relations, and organiza... see more

Pags. 182 - 194  

Handik Purwantoro,Yupono Bagyo

This research aim is to examine the effect of Organization Climate, Work Motivation and Organizational Justice on Employee Performance mediated by Organizational Citizenship Behavior (OCB). The population are 50 Ursa Mayora Consultants. The data is collec... see more

Pags. 195 - 218