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378.923  Articles
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Quality has increasingly become an important success determiner for higher education institutions. The education quality highly depends on the quality of all management systems run by the higher education institutions. This research aims at explaining the... see more

Introduction: The purpose of this study to investigate internal service quality (as perceived by employees) and external (customer) perceptions of quality in the context of service profit chain (SPC).Objective: The objective of the study is to evalua... see more

The aim of this study is to describe the implementation of quality mapping, the preparation of quality fulfillment plans, the implementation of quality fulfillment plans and quality audits at vocational school 1 Kopang. This study uses an interpretive par... see more

This study aims to measure the effectiveness of the implementation of SPMI in the LPMP Bali school model using the CIPP model (context, input, process, product). The study began with the measurement of the level of conformity between the results of the in... see more

This research has a purpose to study and design the system architecture for virtual team campus on Cloud to support the internal quality assurance of Rajamangala University of Technology. The research was divided into two steps as follows: 1) system archi... see more

Purpose: The aim of the paper is to present an enhanced internal quality assurance model based on the requirements of ISO 9001:2015 European Standards and Guidelines (ESG) principles, criteria for accreditation, and data management support in the web-base... see more

The quality of educational services is the most important part of the administration of the management of educational institutions, especially in madrasah which are religion-based institutions. This study aims to describe efforts to improve the quality of... see more

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