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1.769.717  Articles
1 of 176.973 pages  |  10  records  |  more records»
The purpose of thus research is to find the impact of e-service quality and e – recovery service quality toward e-satisfaction of consumer at online marketplace Lazada. This research is triggered by the decreasing percentage of Top Brand Award on every ... see more

The purpose of thus research is to find the impact of e-service quality and e – recovery service quality toward e-satisfaction of consumer at online marketplace Lazada. This research is triggered by the decreasing percentage of Top Brand Award on every ... see more

It is necessary to know the application of E-Recovery Service Quality to understand E-Loyalty for Gojek customers, GoFood Features. Loyal customers or regular customers, will make the business continue to survive because loyal customers feel comfortable w... see more

The aim of this study is to determine whether E-Service Quality and E-Recovery influences repurchase intention in online stores in Surabaya by using customer loyalty as a mediator. This research was conducted from January 2020 to May 2020. The research me... see more

This research is expected to find out more about the effect of e-Customer Relationship Management (e-CRM) on relationship quality and outcomes by using service attributes and service recovery as a mediating variable for customers of PT BCA Tbk, The Main B... see more

The transitional period, in which most of European and the world countries today are, is in need of renewal and continuity of integration processes in vital areas to which the economic sphere itself belongs. Ensuring the introduction of universally accept... see more

The research was conducted to verify the ability of service quality and service recoverystrategy to predict behavioral intentions in the banking industry. A survey questionnaire wasdeveloped, then it was distributed to 150 customers of banks in Yogyakarta... see more

Groundwater overdraft has consequences in the long-run for the economic and ecological sustainability of an agricultural landscape. In response to aquifer depletion, we examine the tradeoff of non-market ecosystem service benefits (e.g., groundwater suppl... see more

Traveloka merupakan e-commerce Online Travel Agent terbaik di Indonesia, tetapi tidak menjadikan Traveloka terhindar dari berbagai permasalahan terutama yang berkaitan dengan keputusan pembelian. Seperti kepercayaan konsumen yang sempat turun, meningkatny... see more

1 of 176.973 pages  |  10  records  |  more records»