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276  Articles
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The objective of the research purpose is to analyze if there is an effect of the Leadership Style, Trust, and Work Ethic, towards Engagement especially to the service department. Due to the fact that complaints increased from customer and impact to less s... see more

The purpose of this study was to examine the model of the antecedent of customer delight and customer loyalty and their impact on revisit intention at a Japanese Acupuncture family medicine clinic XYZ, Jakarta. PLS-SEM was used to analyze empirical data o... see more

The hotel industry is one that is vulnerable to crises such as the COVID-19 pandemic. The condition can create an uncertain outlook for the hotel industry due to a decline in demand. This condition can create vulnerability for employees. Transformational ... see more

Agility becomes the most significant dimension in facing the Volatility, Uncertainty, Complexity and Ambiguity (VUCA) situation. Schools as a key organisation in surviving any environment changes need to adapt and adjust. On the other hand, schools are vi... see more


The purpose of this study was to determine and examine the effect of transformational leadership, organizational commitment and job satisfaction on organizational citizenship behavior in high schools in Banten Province. The sample in this study was taken ... see more

This study aims to determine the effect of transformational leadership and career development on the State Civil Service (ASN) performance mediated by job satisfaction. This study uses a quantitative approach using 360 respondents as ASN in the Ministry o... see more

Tujuan dari penelitian ini adalah untuk menganalisis pengaruh green leadership, servant leadership dan digital leadership terhadap kinerja industri manufaktur melalui mediasi komitmen organisasi. Metode penelitian ini adalah metode kuantitatif dengan alat... see more

This study is intended to examine the impacts of productive expenditures on economic growth on the 25 provinces found in Indonesia before fiscal decen- tralization (covering 1994–1997) and 33 provinces after decentralization over the period 2011-2015. The... see more

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