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11.550  Articles
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Islamic banking is developing quite rapidly, but its market share is still far behind conventional banks. The movement of customers from conventional banks to Islamic banks must be continuously improved. The transfer of conventional bank customers to Isla... see more

This study aims to examine the factors that influence the customer`s switching  intention, which are influenced by customer satisfaction and customer loyalty based on customer experience and congruity  of sharia  values. The sample size of ... see more

Growth and external change environment causing competition to quality hospital service globally. Increasing social economy , education , development pattern disease , technology health , and medical trends other country be opportunities at once threat for... see more

The Covid-19 pandemic that hit the world in early 2020 forced the economic sector to adapt and innovate. One of them is by switching to using an online system. This shift can be seen in many online businesses that are growing and diversifying. So this of ... see more

This research conducted to analyzed the code switching used by certified and non-certified teachers. The researcher applied the qualitative method. The subject of this research was certified and non-certified English teachers at Senior High School 1, 7, a... see more

The COVID-19 pandemic has become a global problem with its rapid spread to almost the whole world, impacting many areas, especially health. Therefore, the negative climate created by this pandemic is likely to affect consumers’ purchasing behavior. Theref... see more

The negative consequences of customer switching behaviour in the banking industry cannot be underestimated. Since there are limited studies addressing customer switching intentions and actual switching behaviour in the banking sector of Tanzania, this stu... see more

The negative consequences of customer switching behaviour in the banking industry cannot be underestimated. Since there are limited studies addressing customer switching intentions and actual switching behaviour in the banking sector of Tanzania, this stu... see more

This study aims to examine the effect of changes in individual behavior in the use of electronic payment systems on switching intentions and switching behavior of individuals during the COVID-19 pandemic in Indonesia. Total of 100 respondents from various... see more

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