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10.813  Articles
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This study investigated the impact of work-Family conflict on hospitality industry workers in Izmir Province. This study tries to identify the variables that hospitality organizations can take to help their employees resolve their work–family challenges. ... see more

Communication skills are an important element of hospitality industry. Understanding of performance expectations are keys to the achievement of tourist satisfaction. Good oral and written communication skills are the top skills important to hospitality pr... see more

This research was conducted to identify the influence of job insecurity and grit toward work engagement on 276  hospitality employees during the COVID-19 pandemic. It consisted of 81 male respondents and 195 female respondents. The sampling technique... see more

AbstractBackground: The continued growth in employment creation by small businesses in the hospitality sector necessitates research in organisational behaviour concepts such as turnover intentions that, for a long time, have been associated only with larg... see more

 RESUMOParte-se da premissa de que há um paradoxo na hospitalidade oferecida por hotéis, uma vez que ao observar a precarização do trabalho no setor, nota-se que os trabalhadores não usufruem da mesma hospitalidade preconizada na prestação de serviço... see more

RESUMOO setor de serviços tende a ser competitivo e complexo, o que faz as empresas buscarem um diferencial de mercado. Nesse aspecto, a liderança se apresenta como um elemento importante nesse processo. Assim, o presente artigo teve como principal objeti... see more

RESUMOO presente estudo tem como objeto o Serviço Social do Comércio [Sesc], no Estado de São Paulo, Brasil, com foco no atendimento deste centro cultural e seus stakeholders, anfitrião e hóspede, no acolhimento por parte de seus funcionários [anfitriões]... see more

RESUMONeste estudo, buscou-se compreender a percepção dos clientes [visitantes] e comerciantes [anfitriões] a respeito da Hospitalidade no Mercado Central de São Luís do Maranhão [MCSL]. Os objetivos específicos para alcance do geral são: identificar os p... see more

This paper aims to analyze the relationship between religion and Pekalongan Batik Village as a hospitality organization. The existence of Batik Village is demanding, not only for the local economic development, like employment creation, tourism satisfacti... see more

1 of 1.082 pages  |  10  records  |  more records»