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4.187  Articles
1 of 420 pages  |  10  records  |  more records»
The purpose of the paper is to find out the dimensions of customer service in supply chain management (SCM) of small and medium enterprises of Jammu region. The paper used the empirical analysis in which convenient sampling techniques is used. In which a ... see more

Customer Relationship Management or CRM is a new approach to managing relationships between organizations and customers. In the era of the new order, especially during the current Covid-19 pandemic, digitizing public service functions carried out by ... see more

STRUCTURED ABSTRACT1)      Objective: The present research aims to identify how the innovative strategy affects the organizational performance and quality in processes of service sector organizations in Colombia, taking into accou... see more

The present research first describes knowledge management and its processes then evaluates effectiveness of knowledge management implementation in a differentiation competitive strategy creation in software corporates. Research literature and background w... see more

The demand of drinking water is growing continuously, so that the business prospects are also increasingly promising. This condition becomes a challenge for business doer of drinking water, including CV. Tirta Sasmita. A manual customer data management in... see more

We all know that a hotel must have a differentiation of service experience. But many hotels are historical buildings do not yet understand that they have a heritage competitive advantage, well. The "Heritage" hotel must improve the service profit chain wi... see more

With the growing business at PT Mastersystem Infotama, more and more customers and orders have been obtained. As time goes by, many sales go in and out, and staff change, so the customer database cannot be maintained and updated correctly. All leads and o... see more

Knowledge Management (KM) became a new concept of organizational development. Many organization starts to implement knowledge management including government. First step for implementing KM in organization is defining KM strategy. This research aims to de... see more

1 of 420 pages  |  10  records  |  more records»