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113.891  Articles
1 of 11.390 pages  |  10  records  |  more records»
This study aimed to analyze factors that could influence continuous usage intention on freemium applications and purchase intention of premium services among students. Non-probability purposive sampling was used to determine the respondent. The criteria f... see more

This study aims to analyze the effect of the Service Quality, Food Quality and Perceived Sacrifice on Behavioral Intention through Customer Experience as a mediation at Majestic Cafe Sekayu either directly or indirectly. This study uses a quantitative app... see more

The aim of the research is to investigate the influence of service quality and sacrifice on customer perceived value and customer satisfaction on purchase intention either partially or simultaneously. The variables influencing purchase intention are servi... see more

Tujuan penelitian ini adalah untuk mengetahui pengaruh perceived ease of use terhadap trust, pengaruh service quality terhadap trust, pengaruh trust terhadap customer satisfaction, pengaruh perceived ease of use terhadap customer satisfaction, pengaruh se... see more

Tujuan penelitian ini adalah: 1) Untuk mengetahui pengaruh e-service quality terhadap kepuasan pelanggan Tokopedia. 2) Untuk mengetahui pengaruh perceived service value terhadap kepuasan pelanggan Tokopedia. Metode pengumpulan data ini menggunakan data pr... see more

Penelitian ini untuk me ngetahui pengaruh variabel Perceived Ease of Use (X1), Word of Mouth (X2) dan Service Quality (X3) terhadap Keputusan Penggunaan (Y). Penelitian ini merupakan studi kasus dengan metode penelitian asosiatif. Teknik pengambilan sampe... see more

El comportamiento de las grandes empresas no financieras a la hora de seleccionar aquel que será su banco principal y el grado de fidelidad al mismo, es una cuestión a la que se ha prestado hasta ahora muy poca atención. La mayor parte de las empresas por... see more

This study aimed to determine the effect of service quality on perceived value mediated by brand image and brand trust on the participant BPJS KESEHATAN Kesehatan Branch Malang (National Health Insurance Office Malang Branch). This study is using purposiv... see more

The aim of the research is to investigate the influence of service quality and sacrifice on customer perceived value and customer satisfaction on purchase intention either partially or simultaneously. The variables influencing purchase intention are servi... see more

1 of 11.390 pages  |  10  records  |  more records»