ARTICLES

Filter  
Active filters 0
Remove
  

Refine your searches by:

Collections
Education
Social Sciences
Economy
Administration - Business
Languages
Research
Technology
Literature
Architecture and Urbanism
Food and nutrition
all records (60)

Languages
English
Spanish
Portuguese

Countries
Indonesia
USA
Brazil
South Africa
Germany
Canada
United Kingdom
Australia
Spain
Turkey, Turkish Republic
all records (50)

Years
2023
2022
2021
2020
2019
2018
2017
2016
2015
2014
all records (24)

Filter  
 
785  Articles
1 of 79 pages  |  10  records  |  more records»
 
 The purpose of this study is to examine the service quality of a higher education institution (HEI) using the SERVQUAL instrumentation. The study relied on a survey of undergraduate students at a private university in Bangladesh and the methodology ... see more

Traveloka.com is one of the famous online travel agents to make hotel reservation in Indonesia. Consumers making online hotel reservation can sometimes find that the performance of the website does not meet their needs. This study is to analyze the gap be... see more

Abstract. This study aimed to get empirical evidence about perceptions between auditors and accounting students to Expectation gap in the issue of the auditor and the audit process, the auditor's responsibilities , attributes the performance of auditors a... see more

Very few studies exist on the expectations of clients from architects. There are however, anecdotal evidences that architects may not fully grasp what is most important to their clients. As a pilot study, the aim of this paper was to investigate the expec... see more

Objectives: To measure service quality gaps in dental services provided at public hospitals of the district, Rawalpindi.Methods: A cross-sectional survey was conducted in two of the public hospitals of the district, Rawalpindi from April to October 2019. ... see more

Telkom University as one of the universities in Indonesia that have used website media has never done in-depth research to find out whether the main website it manages still has a gap between expectations and perceptions from the perspective of its users.... see more

In our everyday teaching we experience that many first-year students are ill prepared for the demands of an academic study process in technical domains. Usually, the students’ problems are not rooted in a lack of intellectual capacity or previously acquir... see more

Urban living, once synonymous with better amenities, infrastructural facilities and a higher standard of living, has gradually come under severe strain due to ill-planned and un-restrained growth. Infrastructure development has not kept pace with the rapi... see more

Evaluation of customers’ perception and satisfaction of service quality is widely acknowledged as being a favourable strategy in the hotel industry. In recent years, the hotels in India have encountered difficult times due to the increasing customer deman... see more

1 of 79 pages  |  10  records  |  more records»