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The quest to improve customer satisfaction is one of the core aims of businesses in the competitive global market. This paper aims to apply the principles of Lean Six Sigma for continuous improvement in a small enterprise in the service industry in South ... see more

The implementation of quality management systems (QMS) is central to the performance of small and medium enterprises (SMEs). At present, there is a lack of information about the level of adoption and implementation of QMS by SMEs in Gauteng Province, even... see more

The quest to improve customer satisfaction is one of the core aims of businesses in the competitive global market. This paper aims to apply the principles of Lean Six Sigma for continuous improvement in a small enterprise in the service industry in South ... see more

The implementation of quality management systems (QMS) is central to the performance of small and medium enterprises (SMEs). At present, there is a lack of information about the level of adoption and implementation of QMS by SMEs in Gauteng Province, even... see more

Em abril de 1960 foi inaugurada a nova capital do Brasil, que continuou com obras posteriores, mas já tendo concretizado sua identidade de ser um símbolo de modernidade arquitetônica no país. Diversos brasileiros, acompanhados ou não de suas famílias, rum... see more

Um tema recorrente na obra de Yvonne Vera é a questa~o da experie^ncia da mulher em contextos coloniais nos períodos de emancipac¸a~o política. Em Without a Name (1994), ela narra a trajetória de Mazvita, uma mulher que resiste a diversos tipos de viole^n... see more

AbstractThis article examines how Antjie Krog and Yvonne Vera use literature to explore the issue of complicity in South Africa and Zimbabwe. Both societies have histories that are characterised by violence and trauma and neither society has engaged with ... see more

Anmeldes af Yvonne Mørck 

Anmeldes af Yvonne Mørck 

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