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134.310  Articles
1 of 13.431 pages  |  10  records  |  more records»
This study examines the impact of supply chain responsiveness, flexibility, and quality on a firm’s ability to attract, satisfy and retain its customers. Moreover, mediating impact of logistics process responsiveness among operation system responsiveness,... see more

Because of the recent introduction of several touchpoints that place purchasing power completely in the customer’s hands, product development directly impacts how a customer experiences an organisation. The purpose of this study was to identify a course o... see more

Because of the recent introduction of several touchpoints that place purchasing power completely in the customer’s hands, product development directly impacts how a customer experiences an organisation. The purpose of this study was to identify a course o... see more

The purpose of this research is to find out the significance of the influence of Customer Orientation, Competitor Orientation, and Innovation Capability to New Product Development, as well as knowing the role mediation of the Innovation Capability variabl... see more

Internet Service Provider XYZ is a service company that provides a variety of Internet  service  package  products,  cloud data, communication networks, and complete installations,  as  well  as  various  local... see more

In the midst of rapid technological developments, the internet has changed people’s lifestyles, such as in terms of shopping. When shopping via the internet, one thing that needs to be considered is customer reviews. The problem arises when the number of ... see more

The study is aimed to understand the impact of customer relationship management (CRM) practices and strategies on Customer loyalty. Many research work being carried out in Asia and Middle East on several service sectors, such as Banking, Telecommunication... see more

This study examines the basic components of Customer Relationship Management and its influence on the growth of Micro, Small and Medium Enterprises (SMEs) in South-West Nigeria.  The data obtained were analysed using appropriate descriptive and infer... see more

AbstractDevelopment of the tourism sector is part of the national development efforts that are being implemented in Indonesia. This research was conducted with the customer to make an overview of knowledge management models to address the existing problem... see more

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