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123.091  Articles
1 of 12.310 pages  |  10  records  |  more records»
Customer Relationship management (CRM) oriented knowledge management focus on customer knowledge more valuable to the company.  The integration of customer relationship management and knowledge management concepts on process level are beneficial for ... see more

Persaingan bisnis dalam dunia pendidikan semakin tinggi, mengakibatkan banyak perguruan tinggi yang harus meningkatkan pelayanan guna menjaring konsumen/calon mahasiswa. Salah satu alat yang digunakan untuk menjaring konsumen tersebut adalah media informa... see more

AbstractDevelopment of the tourism sector is part of the national development efforts that are being implemented in Indonesia. This research was conducted with the customer to make an overview of knowledge management models to address the existing problem... see more

This study aims to influence customer cooperation in the innovation process based on customer knowledge management and marketing results in business and active business in Fars province. This study was descriptive correlation that 290 trade unionists and ... see more

In today's world the production of goods and services are highly knowledge, knowledge of key assets and competitive advantage of knowledge management and intellectual capital is the main.Knowledge management tools with the different challenges facing orga... see more

In recent years, companies have integrated their customer relationship management (CRM) and knowledge management (KM) efforts because they realize that KM plays a key role in CRM success. Customer relationship management (CRM) and knowledge management (KM... see more

Present research aims to determine investigating the effect of customer relationship management systems on the knowledge production of customer in the Tax departments South of Tehran. Because of extensive study population on the one hand and on the other ... see more

The present research first describes knowledge management and its processes then evaluates effectiveness of knowledge management implementation in a differentiation competitive strategy creation in software corporates. Research literature and background w... see more

The purpose of this study is to explore how the customer knowledge management systems support business follow-up of customer reviews and discussion using social media, and propose a customer stratification framework. The survey methodology was used to col... see more

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