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158  Articles
1 of 17 pages  |  10  records  |  more records»
Previous studies on service recovery performance have merely focused on identifying the factors which affect it from the service provider side. This study investigates the effect of customer participation on Vietnam retailing service recovery performance.... see more

Industri retail menghadapi tantangan dari perubahan tren konsumen dalam berbelanja, dimana ada pergeseran dari konvensional ke berbelanja secara online. Terlebih lagi pengaruh dari dampak pandemi COVID-19 yang semakin membatasi ruang gerak masyarakat. Tuj... see more
Mobile |  Retailing |  UX |  UI |  UCD
Buying through e-retailers has changed the way of shopping of consumers as they did earlier. Retailers are capturing the markets beyond any leaps and bounds. Due to wide use of internet and increased number of smart phone users, purchasing through e-retai... see more

Information and communication technologies (ICTs) have been increasingly promoted as a key solution for comprehensive development, poverty eradication and the empowerment of historically disadvantaged groups, such as women and minorities in the Global Sou... see more

This article aims to examine the boundary conditions that influence the relationship between pricing strategy in multi-channel retailing and fairness perception, since past research have been founding controversial results concerning this subject. In expe... see more

Power has long been shifting from manufacturers to retailers in marketing channels and there is an intensive competition in the retail sector. Retailers need to follow changing consumer trends and technological developments closer and design their marketi... see more

Information technologies in general and artifical intelligence (AI) in particular try to shift operational task away from a human actor. Machine learning (ML) is a discipline within AI that deals with learning improvement based on data. Subsequently, reta... see more

Information and communication technologies (ICTs) have been increasingly promoted as a key solution for comprehensive development, poverty eradication and the empowerment of historically disadvantaged groups, such as women and minorities in the Global Sou... see more

As in many sub-Saharan African countries, Mali is experiencing an unprecedented rate of urbanization and, with it, changes to its agri-food system. As more people live in urban areas, the demand for processed foods has been increasing rapidly. These chang... see more

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