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1.788.484  Articles
1 of 178.849 pages  |  10  records  |  more records»
AbstractOrientation: Mobile devices are becoming a popular means to access the Internet and conduct e-banking activities. Banks are marketing e-banking solutions to increase their customer base.Research purpose: This study contrasts how the service qualit... see more

Following the accession of Romania to the European Union, the services sector has made important progress. Currently, this sector exceeds 50% of Romania's GDP. Banking has an important role in the economy by making financial intermediation, attracting dep... see more

Bank Cental Asia (BCA) merupakan satu-satunya Bank swasta yang mampu bersaing dengan bank nasional lainnya dan tetap bertahan hingga sekarang. Hal ini dikarenakan PT. Bank Central Asia menempatkan masalah  kepuasan terhadap nasabah melalui pelayanan ... see more

El comportamiento de las grandes empresas no financieras a la hora de seleccionar aquel que será su banco principal y el grado de fidelidad al mismo, es una cuestión a la que se ha prestado hasta ahora muy poca atención. La mayor parte de las empresas por... see more

The research aim was to assess the influence of the service quality of mobile banking (m-banking) against customer satisfaction at the greatest banks in Indonesia. Elements of the quality of mobile banking services (m-banking) were speed, security, accura... see more

These points of research to analyze the effect of e-service quality and e-trust on customer satisfaction and loyalty of internet banking users. The population in this research was Bank of Kaltimtara customers who had used internet banking services. The sa... see more

In keeping the business alive in the midst of intense competition, companies need to pay special attention to service quality. Especially in the era of technology, companies are required to be able to adapt and provide services electronically or electroni... see more

This study was conducted to find out how the influence of the level of knowledge, quality of Islamic banking services, and the level of Islamic financial literacy possessed by the Muslim community on decision making using Islamic banking service products.... see more

This study aims to know and analyze the Banking Quality Service (BSQ) to customer satisfaction and loyalty PT. Bank Mandiri (Persero) TBK Branch Sungguminasa. The population of this study as many as 12,356 customers in 2017. While the sample research of 1... see more

1 of 178.849 pages  |  10  records  |  more records»