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74  Articles
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DAETE was a project created to develop accreditation procedures to ensure quality of continuing engineering education (CEE) courses. Financed by the European Commission and by the USA government it was adapted to evaluate and to improve quality of the cen... see more

Purpose: The paper offers a set of original information based on critical analysis of description two last versions of excellence models presented by the European Organisation for Quality Management (EFQM). The principle goal is to present the main advant... see more

Purpose: This exploratory research evaluates if there a relationship between the number of years since an organization has achieved ISO 9001 certification and the highest level of recognition received by the same organization with the EFQM Business Excell... see more

The innovation process requires intrapreneurial behaviors of employees concerning stages of idea conception, development, implementation and integration. All organizations should apply and follow a suitable excellence model which leads them toward innovat... see more

The aim of this study was to analyze the role of evaluating the performance of staff, and faculty members, using the model of business excellence EFQM, on job motivation, (Case Study: Kermanshah province PNU) is. This study, in terms of purpose, and the n... see more

In an increasingly competitive sector, such as education, higher education institutions depend more and more on the quality of services provided, given that the success achieved through quality management does not depend only on the recognition of their u... see more

EFQM as the one of organizational excellence models is powerful tool in establishing the systems. The aim of this study is investigate the relationship between the establishment of the EFQM business excellence based on global models of EFQMand employee pe... see more

A competitividade de um destino está relacionada com a experiência turística. A gestão do destino como um todo se torna fundamental para gerir de forma coesa os recursos e processos de uma determinada localidade. Como forma de garantir uma gestão eficient... see more

Este estudio de campo de tipo descriptivo, pretende evaluar la gestión de calidad de la Faces2,mediante el modelo de excelencia de la Fundación Europea para la Gestión de Calidad (EFQM). Se considerantres segmentos de población: estudiantes, personal doce... see more

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