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22.005  Articles
1 of 2.201 pages  |  10  records  |  more records»
Purpose: The theory of attractiveness determines the relationship between the technically achieved and customer perceived quality of product attributes. The most frequently used approach in the theory of attractiveness is the implementation of Kano‘s mode... see more

AbstractSupply chain management has a critical role in steering business success through coordinated activities of the value chain partners. The success of fast-moving consumer goods companies (FMCGs) has a direct relationship with the performance of the ... see more

The purpose of this study was to examine the model of the antecedent of customer delight and customer loyalty and their impact on revisit intention at a Japanese Acupuncture family medicine clinic XYZ, Jakarta. PLS-SEM was used to analyze empirical data o... see more

THE EFFECT OF BANK IMAGE AND SERVICE QUALITY ON CUSTOMER SATISFACTION DIMEDIATION LOYALTY In the current merger process at Bank Syariah Indonesia, there is often a buildup of customers due to the migration process, many complain about various things ... see more

Abstrak - Penulis melakukan penelitian ini agar dampak service quality dan harga terhadap customer satisfaction restoran kedai bunda cipanas dapat diketahui. Dengan jumlah pelanggan yang semakin menurun peneliti tertarik untuk meneliti. Teori yang digunak... see more

In the configuration procedure of QFD ?Quality Function Deployment?, the importance rating of customer requirements as one of the important input parameters is very significant to the determination of the technical characteristics and even to the optimum ... see more

In this paper, types of cars are described by factors, with each factor consisting of different levels. The satisfaction of the customer is determined by the levels of the factors and the price of the car. Two groups of customers with different tastes are... see more

The quality of clean water is very crucial needed in human life to meet daily needs. According to the Ministry of Health, drinking water ready for consumption has to meet tasteless requirements, doesn't smell, colorless, and doesn't contain heavy metals. ... see more

AbstractBackground: The objective of warehouse processes is to satisfy customer’s desires and requirements whilst using house, equipment and labour effectively. However, in Nigeria studies have revealed operational problems in warehousing and a lack of cu... see more

1 of 2.201 pages  |  10  records  |  more records»