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Volume 8 Number 1 Year 2017

8 articles in this issue 

Viany Utami Tjhin, Septi Maulana

The research was aimed to determine the influence of marketing mix to the satisfaction of trade show visitors; service quality to the satisfaction of trade show visitors; experiential  marketing to the satisfaction of trade show visitors; and experie... see more

Pags. 1 - 8  

Wella Wella, Anasthasia Tampi

This study discusses the state of IT governance in colleges that are outside Java, Indonesia, Universitas Sam Ratulangi. This study also aimed to provide recommendations for improvement that IT governance in the region there are more improved. COBIT ... see more

Pags. 9 - 14  

Muhamad Irsan, Silvia Ayunda Murad, Riri Oktaviani

The purpose of this research to solve problems in making decisions on key performance indicator system report. To obtain the data needed for this research, the author uses several methods such as observation, interviews, and literature and uses analytical... see more

Pags. 15 - 21  

Sunardi Sunardi, Dina Fitria Murad

BINUS Center is the informal educational institution that organizes IT and language training. Inrecent years the revenue BINUS Center continues to decrease, it is evident from the outlet  BINUS Center decreased from year to year. The purpose of makin... see more

Pags. 22 - 28  

San Karya, Joni Suhartono, Sevenpri Candra

The purpose of this research is to analyze the company's business processes in managing customers, and design e-crm system in the field of Sales Force Automation. The method used in this research is to study literature to see SFA models to be applied, the... see more

Pags. 29 - 34  

Surawijaya Surahman, Eko Budi Setiawan

PT.XYZ is one of many companies which engaged in rental cars and driver services provider. They are still using un computerize system when doing the business, so this system makes some problems, such as low processing of data that has not been controlled ... see more

Pags. 35 - 42  

Sufa'atin Sufa'atin

One of the obstacles in project construction is that the project is experiencing delays. The delay is influenced by several factors including the absence of risk recording, the unavoidability of the opportunities and the impact of risks that arise in the ... see more

Pags. 43 - 47  

Erico Darmawan, Sulaeman Santoso

Tag based system has been used in many social media as a tool to differentiate interest between user. Using this system contents are managed specifically to the liking of each individual person. This software behaviour is very suitable for an announcement... see more

Pags. 48 - 53