10 articles in this issue
Rizka Fakhriani,Hasnah Rimiyati
Background: PKU Muhammadiyah Gombong Hospital is Muhammadiyah Business Cahrity in health which is located in Gombong and is facing competition from other healthcare providers. There are some ways to win the competition, by providing value and satisfaction... see more
Pangisti Dwi Ananingsih,Elsye Maria Rosa
Background: Hospital Associated Infection (HAIs) is still a problem through out the world and in Indonesia. Health officials have a major role in the transmission of these infections. However, the low level of compliance of five moments of hand hygiene am... see more
Hafid Hutama,Erwin Santosa
Background:Healthcarein patients whocome for treatmentcan not be handledby one personalone. Because it isa means of communicationas a source ofpatient informationstoredsystematically. Medical recordsis one sourceinforrmasiwell as a meansof communicationne... see more
Agus Tri Widiyantara,Arlina Dewi
Background: BPJS PBI’s participants patients that a part of National Health Insurrance have financing with prospective payment system, while general patient use fee for service., To avoid losses, the hospital must manage patients more efficiently in the p... see more
Totok Sundoro,Elsye Maria Rosa,Irma Risdiana
The purpose of this study was to knowing description (policy, implementation, barriers, recommendation) on compliance efforts in patient safety goals RSKIA PKU Muhammadiyah Yogyakarta Kota Gede. Qualitative research with case study design (case study). Su... see more
Maria Ulfa,Tantri Sarzuli
Background:Patient safety is one of quality indicator of hospital service. Hospitals always improve the quality of care and patient safety, such as implementing Standard Operating Procedures (SOP) in any action of nurses to prevent Hospital Acquired Infec... see more
Dyah Mustika Kurniatri,Sunaryadi Sunaryadi
Background: Hospitals must be well prepared and ready for any kind of disaster in both of its facilities and human resources. PKU Muhammadiyah Bantul Hospital is situated within disaster prone area. The main issues faced by the hospital are complaints fro... see more
Iwan Danardono,Firman Pribadi
Background: Quality of services in hospital is determined by the performance of medical workers. It is a human resources that mostly determine the hospital performance. Manager should pay attention to the problem of job satisfaction and the factors that a... see more
Susi Salmah,Susanto Susanto
Background: Quality is a total picture of the nature of a product or service which is able to give satisfaction. The quality of hospital services can be measured by using the standard operating procedures (SOPs) which are the instructions made togeth... see more
Siti Hardiyanti Adam,Widodo Hariyono,Iswanta Iswanta
Hospitals must meet the facilities and infrastructure technical requirements of the hospital that support health care services completely. The evaluation of Hospital buildings standard's fulfillment can be done by Post Occupancy Evaluati... see more