10 articles in this issue
Romauli E.G,Arlina Nurbaity Lubis,Sri Eka Wahyuni
A hospital is one of the healthcare facilities for society. The success of a hospital is indicated by the quality service of the Nurse. A good performance of the nurse is expected to give the best treatment for the patients. A profession as a nurse is not... see more
Indra Gunawan,Djazuly Chalidyanto
COVID-19 (coronavirus2019) is a viral infection of concern globally. Based on data released by the National Disaster Management Agency in July 2020, there was a twenty-six COVID-19 hospital cluster. This study aimed to analyze determinant factors for hosp... see more
Julintha Theresia br Sebayang,Setiawan Setiawan,Bustami Syam
Patients have a significant role in improving their own safety. Their active involvement in planning, providing health services, monitoring, and evaluating treatment can improve health services. This study aims to develop a model of patients’ role in impr... see more
Ivanna Beru Brahmana,Elsye Maria Rosa
Stay at home is one of the health protocols for the prevention of Covid-19 transmission. The prevention is obligated for pregnant women that consult the pregnancy to the doctor for Ante Natal Care. This study aims to identify the factors that influence th... see more
Eka Fatmawati,Andi Indahwaty Sidin,Lalu Muhammad Saleh
Information about proactive motivation (PM) is important to hospital manager to predict the Job crafting (JC) behavior of hospital staff. High JC may lead to employee satisfaction and employee engagement at organization. Furt... see more
Tri Siwi Agustina,Yuli Ismiati,Sutinah Sutinah
Nurse’s job satisfaction ia an important factor that must be strived by the management of hospital because the impact of job satisfaction is not only on the nurse itself bu also have an impact on the patient and hospital’s image also. This is a desc... see more
Nopiana Pulungan,Atik Nurwahyuni
Cardiovascular disease was still a global threat and give a major role as the number one cause of death in the world. Patients with CVDs should take the medication regularly so that the availability of these drugs in health facilities must be maintained. ... see more
Sri Hananto Ponco Nugroho,Puguh Widiyanto
Patient safety incidents are increasing and can result in death. Hospitals are required to provide quality and safe service. Thus, making policies to improve the quality of patient safety based on evidence is very important. This study aimed to determine ... see more
Dwi Windu Kinanti,Diki Bima Prasetio,Sulistyo Shanti Nur Addukha
Patient safety culture is a major aspect of quality Dental and Oral Hospital services. There are various professions, equipment, and provide services for 24 hours without stopping. The aim is determining culture perceptions of patient safety among dentist... see more
Siti Fatonah,Heny Palupi
The aim of this research is to investigate the effect of handling complaints and hospital service quality on patient satisfaction and patient loyalty. The sample of this study was patients at hospitals in the Sragen Regency, Central Java. This study used ... see more