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ISSN: 1335-1745    frecuency : 4   format : Electrónica

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Volume 23 Number 3 Year 2019

9 articles in this issue 

Renáta Nováková

Prof. Linczényi is known as one of the pioneers of quality management in academia and among professionals in former Czechoslovakia. Moreover, he is also considered a father of quality in Slovakia. He held back then the function of Vice President of the Eu... see more

Pags. 1 - 2  

Jorge Rodrigues,José C.V. de Sá,Luís P. Ferreira,Francisco J.G. Silva,Gilberto Santos

Purpose: This study comprised two main goals. The first goal demonstrates how LT (Lean Tools) allows the highest impact during the implementation phase.The second goal consisted of introducing procedure changes based on the Management of Human Resources t... see more

Pags. 3 - 21  

Erna Widiastuty,Noorlailie Soewarno

Purpose: The purpose of this study are: first, to investigate CSR expenditures made by public companies in Indonesia are whether aimed at the charity, and second, whether CSR expenditure is related to the corporate’s performance in the future.Methodology/... see more

Pags. 22 - 37  

Gerald F. Burch,Jana J. Burch,John H. Batchelor

Purpose: Team creativity is an important factor in developing new ideas for organisations. In spite of years of creativity research, little is known about various team aspects and their affect on team creativity. This study looks at the incremental explan... see more

Pags. 38 - 54  

Insu Cho,Jong H. Lee,Young H. Kwak

Purpose: This study explores the characteristics of STV service to empirically examine effects of the services on adoption and usage of STV to lead sustained growth of the STV industry.Methodology/Approach: This study employs structural equation modeling ... see more

Pags. 55 - 73  

Pavla Macurová,Jindra Peterková,Katarzyna Czerná

Purpose: The purpose is to provide knowledge about the intensity and types of process innovation in the business sphere, as well as the representation of entities involved in creating innovation, and about the effects of process  innovation.Methodolo... see more

Pags. 74 - 89  

Teresa L.M. Morgado,Jorge Sandiães,Helena V.G. Navas

Purpose: In the current market, the Portuguese industry faces strong competition from countries with substantially lower operating costs. The agri-food industry is also subject to increasing competition, both nationally and internationally. The utilizatio... see more

Pags. 90 - 102  

António M.H. Pereira,Miguel R. Silva,Mercedes A.G. Domingues,José C. Sá

Purpose: The purpose of this article is to explore the optimization of internal process is assumed as a critical factor to be capable of answering to the moulds industries. Consequently, it has been considered essential to adopt high-valued methodologies ... see more

Pags. 103 - 121  

Nicolay Africano,Ana S. Rodrigues,Gilberto Santos

Purpose: The aim of this study is to obtain a diagnosis regarding the implementation of QMS (Quality Management System) according to ISO 9001 in Higher Education Institutions (HEIs) of Angola.Methodology/Approach: The research was conducted through a ques... see more

Pags. 122 - 136