5 articles in this issue
Monika Jurkovicová,Katarína Kašubová
The objective of the article is to present twelve years of the National Quality Award of the Slovak Republic, survey results of the awarded organisations and their benefits for the success of the organisation. The basis is previous knowledge of recognitio... see more
Raj Kumar Gautam
The paper aims at to identify the main issues in the marketing which needs immediate attention of the marketers. The importance of innovation in the marketing has also been highlighted and marketing mix have been related to innovative and creative ideas. ... see more
Jirí Plura,Pavel Klaput
The paper deals with the influence of interactions between parts and appraisers on the results of the analysis of repeatability and reproducibility of the measurement system. The appropriate interactions have been created by simulated changes of selected ... see more
Renáta Turisová,Jozef Mihok,Jaroslava Kádárová
In the presented article, it is shown how to implement the theoretical model of expert assessment in the verification model of fire risk evaluation in the particular case of a large metallurgical complex environment. Presented is the way how to evaluate t... see more
Matúš Horváth,Alexandra Michalkova
One of the key performance indicators of quality management system of an organization is customer satisfaction. The process of monitoring customer satisfaction is therefore an important part of the measuring processes of the quality management system. Thi... see more