Africa's Public Service Delivery and Performance Review (APSDPR)  

Wiza Munyeka,Sam T. Setati

AbstractBackground: The phenomenon of organisational politics is widely recognised in organisations, and it can have a significant impact on job satisfaction. A negative organisational variable, organisational politics alters the organisational environmen... see more

Thandeka Khowa

AbstractBackground: Vuwani community expressed their rejection of the municipal boundary demarcations which resulted in the formation of the Collins Chabane Municipality made-up of parts of Vuwani community and Malamulele community. A number of media repo... see more

Moses M. Gasela

AbstractBackground: A lot of research on audit-related services and accountability in the international and African contexts has been conducted. However, none of those empirical investigations have been done in the South African context, focussing specifi... see more

Sibusiso M. Zuma

AbstractBackground: Essential medicines are important in the provision of healthcare services. In order to promote effective management of diseases, essential medicines should be consistently available at various healthcare service points. However, in sev... see more

Keoagile C. Kobedi,Elana Swanepoel,Marius Venter

AbstractBackground: To address poverty and unemployment, local government implemented programmes, such as the Community Work Programme (CWP), aimed at empowering the community through the provision of employment and skills to provide a safety net to the p... see more

Kaizer Nyatsumba,David Pooe

AbstractBackground: At its formation, Kenya Airways (KQ) was poorly capitalised and its management team highly inexperienced. The airline’s financial and related performance deteriorated from the early years, thus affecting the airline’s financial health ... see more

Mulatu F. Zerihun,Mariann P. Mashingo

AbstractBackground: In South Africa, poor service delivery has been a major problem in many municipalities, partly because of corruption, political patronage and skills deficits at local administrative levels.Aim: This study aimed to critically assess the... see more

Tando Rulashe,Edwin O.C. Ijeoma

AbstractBackground: The South African public sector still faces numerous challenges of public accountability and corruption 26 years post the establishment of a democratic government and a free society. These challenges are mainly found in the local spher... see more

Moses M. Gasela

AbstractBackground: Creating an enabling organisational culture in an organisation is important for a successful strategy implementation, yet the influence of organisational culture on organisational performance in South African (SA) public entities ... see more

Refiloe L. Thokoa,Vinessa Naidoo,Tessie H.H. Herbst

AbstractBackground: The study rests on the idea that the National Treasury (NT) impacts direct service delivery at the country level through its budget preparation and budget implementation monitoring processes. Both processes are meant to ensure tha... see more

Tawanda Nyikadzino,Shikha Vyas-Doorgapersad

AbstractBackground: The national development roadmap of the Zimbabwean government emphasises devolution as a fundamental plank in alleviating poverty and regional inequalities. However, the government is grappling with the transition to a devolved go... see more

Tafadzwa T. Chitenderu,Ronney Ncwadi,Syden Mishi

AbstractBackground: The Constitution of South Africa assigns the duty of providing basic social services and administering social security grants and welfare schemes to the various provinces that fund their expenditure from the allocation received fr... see more

Douglas N. Magagula,Ricky M. Mukonza,Rasodi K. Manyaka,Kabelo Moeti

AbstractBackground: District municipalities are faced with numerous challenges that hinder their ability to execute the legal mandate of assisting local municipalities to deliver services to their communities.Aim: This article explored two criti... see more

Moses M. Gasela

AbstractBackground: Nonalignment and failure of implementation of corporate and business level strategies are negatively influencing organisational performance in South African (SA) public entities. This influence is moderated by corporate controls. ... see more

Jerome J. Patience,Danielle Nel

AbstractBackground: Local government as the sphere of government that directly impacts the lives of communities must create a milieu of interacting with communities in terms of planning, execution and the monitoring and evaluation of the success or failur... see more

Norman T. Nhede,Adrino Mazenda,Tyanai Masiya

AbstractBackground: With technology now being embedded in almost every business, it can be argued that the advancement in technologies has brought the world at the cusp of the Fourth Industrial Revolution (4IR). This article, focuses on developing co... see more