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5  Articles
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Successful management of hospital service quality (HSQ) is increasingly becoming strategic perspective of hospitals to excel in medical care within reasonable prices which is among the customers’/patients’ primary needs. Several key success factors (KSFs)... see more

This study aims to analyse the Key Success Factors (KSFs) of e-learning implementation, so that e-learning can work well and provide maximum benefits for learning activities process in higher education. The method used in this research is begin from inves... see more

The development and commercialization of new technologies have inherent uncertainties and associated risks. Many researches conducted by Indonesian R&Ds never reached the diffusion stage, i.e., the commercialization process. Therefore, Indonesia needs a s... see more

Health was, is and will always be a top priority for a country’s stakeholders. The average health expenditure depicts an impressive variability worldwide, with Americans being the top spenders and South East Asia countries being at the bottom of the respe... see more

The journal continues to draw mainly on articles presented at academic conferences on topics related to competitive intelligence. In 2013 SCIP organized a first conference in South Africa, under the leadership of ASA du Toit, the journal’s editor for Afri... see more

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