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71.219  Articles
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Term humanitarian operation (HO) is a concept extracted from the need to perform supply chain operations in special, risky, and critical events. Understanding and implementing operations under such conditions is a strategic responsibility. Due to its impo... see more

This study aims to investigate the role of marketing capability, operations capability, management practices and environmental investment on the environmental performance of agro-industry companies. This research conducted a survey research on all employe... see more

Manufacturing small and medium enterprises (SMEs) are the breeding ground for human capital competencies, creativity and innovation, which are important inputs for manufacturing competitiveness. In Kenya, manufacturing SMEs contribute 14% of gross domesti... see more

This paper takes a triple bottom line perspective to analyze how the international operations literature integrates economic, social, and environmental issues. Additionally, it shows the main drivers of and barriers to the adoption of triple bottom line p... see more

The paper analyses how the area of production and operations management (POM) in Brazilshould change/adapt in order to remain relevant in the so called "new economy". Drawing frominsights coming from both the relevant literature and a survey, a preliminar... see more

The successful application of Revenue Management (RM) to the seat inventory control (SIC) problem of major airlines has made it interesting to consider incorporating revenue management tools in parking industry. The objective of this paper is to motivate ... see more

The Department of Mechanical Engineering Enterprise Management at the Faculty of Mechanical Engineering of the Czech Technical University in Prague has its own doctoral programme, and runs postgraduate and master's courses. The Department is engaged in a ... see more

This paper aims to explore the integration of Service Quality (SERVQUAL) and two specific Total Quality Management (TQM) techniques -benchmarking and Ishikawa diagram- to improve quality in the service industry, particularly in the hospitality industry.&n... see more

 Although manufacturing operations management (MOM) could play an important role in the Fourth Industrial Revolution by making manufacturers more competitive, MOM projects are complex and expensive, and their implementation challenging. The aim of th... see more

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