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15.115  Articles
1 of 1.513 pages  |  10  records  |  more records»
Interpersonal communication or interpersonal communication in communication studies is defined as the process of exchanging information between two or three people, as this communication event occurs a lot in everyday life, both in schools, offices and in... see more

Customer satisfaction is determined by the quality of services and services desired, so that quality becomes a top priority for transportation providers. In Jambi City, the mass transportation that has now been implemented is the Trans Siginjai Bus. Trans... see more

The purpose of this paper is to explore the antecedents and consequents of price satisfaction. It argues that price satisfaction is composed of several dimensions (price transparency, pricequality ratio, relative price, price confidence, price reliab... see more

Complaints from online driver-partners against online transportation companies tend to occur frequently about the services provided. Online transportation companies are required to reduce service failures that occur. The complaints from the driver-partner... see more

AbstractOrientation: Committed employees contribute to the success of an organisation. Therefore, organisations need to understand the level of employees’ occupational stress and uncertainty to minimise their negative effects on both the individuals and t... see more

This paper review collects a selection of high-quality books, journals, and articles. A total of 4 journals and 3 articles are reviewed. This paper can be helpful for managers to gain basic conceptual ideas on how Reciprocity theory as a driver of financi... see more

This study was motivated by the case of the disappearance of legal bus services due to their loss in competition with a kind of car services called “Travel” for the corridor of Padang - Pesisir Selatan, West Sumatera, Indonesia. Travel might not legal pub... see more

This paper study the gap between the expected service and the reality of customer satisfaction from Uber’s customer perception. Service companies tend to be careful and pay more attention to the customers’ satisfaction and aim to have a good relationship ... see more

1 of 1.513 pages  |  10  records  |  more records»