ARTICLE
TITLE

The Impact of Perception Related Social Media Marketing Applications on Consumers’ Brand Loyalty and Purchase Intention

SUMMARY

Social media offers a social interaction environment where consumers have the opportunity to communicate with brands, exchange ideas with other users, produce content and influence the masses. Brands also create various social media marketing applications by turning these opportunities in their favor. In this study, it was aimed to measure the effect of consumer perception on marketing applications of brands on Instagram pages and their impact on brand loyalty as well as purchase intention. In this context, the research model developed was tested on Beykent University students. Data obtained by the survey method were analyzed using SPSS and Amos package programs. According to research findings, the functional value, hedonic value and self-brand image congruency perceptions towards the Instagram page of the brand in question positively affected the purchase intention, whereas the social value and co-creation perceptions did not have a significant effect on purchase intention. The functional value, social value and self-brand image congruency perceptions towards the Instagram page of the brand in question positively affected brand loyalty, whereas the hedonic value and co-creation value perceptions were found to be unrelated to brand loyalty. Furthermore, it was observed that brand loyalty mediates the whole effect of the functional value and co-creation perceptions towards the Instagram page of the brand in question on purchase intention.

 Articles related

Rachel Hammond    

This study examines the difference in student performance when exposed to either student-led or professor-led instruction on Faith and Work topics, and whether the difference in instruction method has an impact on student beliefs about their learning and... see more


Syafril Syafril, Mohdari Mohdari, Paulus Haniko, Andi Makkulawu Panyiwi Kessi, Muhammad Fahmi, Neti Rosiana Fadilah | Pages 304 – 312    

Since the Covid-19 Pandemic that hit many countries including Indonesia, the government has implemented a Work From Home policy that has an impact on all fields, including education. With this government policy, the world of education takes online learni... see more


Farah Nadhira Hapsari,Sugeng Susilo Adi    

Exploring Students' Perception About Using YouTube Educational Videos In Learning New Vocabulary, is a study to find students' perspectives in using educational videos on YouTube to learn new English vocabulary. The sampling method used in this quantitat... see more


Fidelis Elleny Averina,Paulus Kuswandono    

Despite the growing interest in research on Teacher Professional Development (TPD)  carried out by previous researchers, the voices of local EFL teachers in different regions in Indonesia in which top-down TPD activities are still prevalent remain u... see more

Revista: Englisia Journal

Ahmed Khalafallah, Ehab Soliman, Khaled Alrasheed    

The impacts of pandemics on construction project management are not documented and not well understood, which leaves project stakeholders with no guiding information to respond to the pandemic threats and no lessons learned to speed up the recovery of th... see more