SUMMARY
In an uncertain business environment, employee performance is a determinant of the overall performance of the organization. Every change demands innovative behavior from employees as well as a leadership role in dealing with it. The lack of employee contributions in providing an innovative attitude has made Bank Riau Kepri experience a long transition to adapt to the recent pandemic conditions. This study aims to examine the role of transformational leadership and innovative work behavior in improving employee performance. The object in the study was Bank Riau Kepri Capem Dalu-Dalu which experienced a decline in employee performance during the Covid-19 pandemic. This researcher uses a survey-based quantitative approach with a population of 136 employees and the sample is selected using simple random so that the total number of 100 employees of Bank Riau Kepri Dalu-dalu branch is obtained. The data were analyzed using multiple regression approach with the help of SPSS. The results found that the application of transformational leadership was proven to contribute to improving the performance and innovative behavior of employees. Innovative work behavior was also found to contribute to improving performance.