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Volume 5 Number 2 Year 2021

15 articles in this issue 

Fahrul Nurzaman

Customer satisfaction is an important factor in the company's business continuity. One way to get customer satisfaction is by improving the quality of service to customers. The presentation of information and data needed by customers is one form of servic... see more

Pags. 1 - 17  

Neng Nuraeni, Dadan Zaliluddin

Technological progress is something that cannot be avoided in this life. Technology also provides many conveniences, as well as a new way of doing activities. One form of development of technology today is graph modeling. Graphic modeling design is the pr... see more

Pags. 18 - 25  

Nur Kumala Dewi, Bei Harira Irawan, Emli Fitry, Arman Syah Putra

The background of this research is to find the right da'wah media for the Jakarta millennial generation so that they can still receive da'wah. With the right media, it is very necessary because the millennial generation of Jakarta emphasizes prestige and ... see more

Pags. 26 - 33  

Muhammad Rusli, Mira Ziveria, Alwi Adib N, Lucky Hartanto S

Website is a form of mass media that is published via the internet network that can be accessed anywhere and anytime. To see the quality of a website it is necessary to measure it. By measuring the quality of a site, users' perceptions of the site can be ... see more

Pags. 34 - 42  

Mutia Oktiani, Oktian Fajar Nugroho

This research was conducted in class III public elementary school 2 Pasirkembang with a total of 28 students in the even semester of the 2019/2020 academic year. The procedure in this study went through two cycles, where each cycle consisted of; (1) the p... see more

Pags. 43 - 53  

Teguh Apriyono Purwanto

PT Indomobil Trada Nasional Nissan Depok branch is an automotive retail company that is engaged in vehicle sales, repair and spare parts sales. Customers who come to make vehicle repairs (service) previously have to register at the registration counter, e... see more

Pags. 54 - 66  

Ariseha Luluk H, Eka Prasetyaningrum

Aquarius Boutique Hotel Sampit is a company engaged in hotel services and is the only four-star hotel in the city of Sampit – Kalimantan Tengah. This company has a Human Resources Development Department, which is one of the cogs for that company that mana... see more

Pags. 67 - 74  

Sandy Pratama Nugraha, Susi Wagiyati Purtiningrum

In this era of globalization, the development of Science and Technology (IPTEK) is increasingly advanced, especially in the field of technological engineering. This progress has an impact on the daily life patterns of people who are getting busier, and of... see more

Pags. 75 - 84  

Moch Mahfudin Nawawi M, Suhendri Suhendri

As a legislative institution, BPM, FACULTY OF TEKNIK UNMA has a function to advocate for the aspirations conveyed by students. However, the lack of maximum service delivery and absorption of aspirations that was implemented resulted in the lack of aspirat... see more

Aspirations |  BPM |  Web |  RUP |  PHP |  Laravel
Pags. 85 - 92  

Siti Awaliah, Dwi Tjahjo Seabtian

Special School (SLB) is an education for students who have a difficulty level in following the learning process because they have special physical, emotional, social mental needs, but have the potential for intelligence and special talents. We can see tha... see more

Pags. 93 - 98  

Vivi Afifah, Dwipo Setyantoro

In general, one of the main activities carried out in a logistics company is in the distribution and logistics sector. One of the processes carried out is in the form of logistics distribution activities and procurement of goods by vendors. Given the dens... see more

Pags. 99 - 107  

Siti Nazilah, Fajar Saepul Ramdhan

A landmark is a place or building that has become an icon of the city or country. ASEAN is a geo-political and economic organization in the Southeast Asia region. There are problems in the introduction of landmarks in ASEAN countries, including the introd... see more

Pags. 108 - 117  

Supriyanto Supriyanto, Nina Setiyawati

Customer Relationship Management (CRM) is one of the core of a business that aims to create and provide value to customers by increasing customer relationships that can provide corporate profits. As usual companies, SMEs also need to adapt to modern busin... see more

Pags. 118 - 127  

Yuni Widiastiwi, Iin Ernawati

The decision tree is one of the classification algorithms that can use to identify factors that cause an event, one of which is kidney stone disease. Kidney stones are one of the most common causes of urinary tract disorders. The formation of kidney stone... see more

Pags. 128 - 135  

Mira Ziveria, Ridha Sefina Samosir, Allysia Amanda Tjoaputri

Lembaga Alkitab Indonesia (LAI or Indonesia Bible Society) is a nonprofit institution that exists to assist and support churches, organizations and Christians in Indonesia in carrying out the task of communion, witness and ministry through the provision o... see more

Pags. 136 - 145