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Volume 14 Number 2 Year 2020

9 articles in this issue 

Rustan DM

This study aims to determine the effect of ALMA on financial performance with Entity Value as an intervening variable. This type of research used a descriptive approach and explanatory approach, with exogenous variables namely ALMA and endogenous variable... see more

Pags. 84 - 96  

Victor Tulus Pangapoi Sidabutar

Indonesia has signed a trade agreement with Australia and hoped that this agreement can benefit both parties in facing global free trade. Indonesia is not Australia's main trading partner currently and Indonesia's exports to Australia tend to decline in r... see more

Pags. 97 - 104  

Yuniz Majidah, Ike Kusdyah Rachmawati, Tin Agustina Karnawati

The principal should have caring to improving the quality of education. Such caring should be demonstrated with the will and ability to develop themselves optimally, so the teachers and education personnel can improve their performance. The teacher's perf... see more

Pags. 105 - 112  

Etheldreda Gladys Salvatori, Robiyanto Robiyanto

The purpose of this research is to know the influence of RETE, CASHTA, TETA, ROE, SIZE, LEVERAGE on the dividend policy on the company lifecycle of 2014-2018 listed on the Indonesia Stock Exchange (IDX). The population of this research was an IDX register... see more

Pags. 113 - 122  

Ririt Iriani Sri Setiawati

This study aimed to analyze the influence of fundamental factors and macro-economic performance of the bank to the stability of banks in Indonesia during the period 2011-2017. Fundamental factors indicated by the LDR, NPL and CAR. Meanwhile, macroeconomic... see more

Pags. 123 - 132  

Edy Yulianto Putra

This study aims to find the relationship between several variables that affect the level of return visits to the local coffee shop in Batam, including the variable perception of product quality, service, eWOM, trust, and also the experience felt by consum... see more

Pags. 133 - 145  

Prita Patricia, Luvian Krisantono, Stephen Junadi Darmawan, Sutrisno Salim

The aim of this research is to analyze and to understand the relation between service quality, perceived service fairness, convenient and product portfolio to customer service satisfaction. The research is also done to find out the effect of customer serv... see more

Pags. 146 - 154  

Wiwit Setyo Wardani, Nunung Nurastuti Utami

Developments in the current era require companies to continue to develop and make appropriate strategic decisions. One strategic decision that must be appropriate is related to human resource development. One of the management developments is the manageme... see more

Pags. 155 - 160  

Maulidia Wulan Anggraini, Tin Agustina Karnawati, Widi Dewi Ruspitasari

The purpose of the research is to determine the effect of the promotion mix, service quality, and company image toward satisfaction of Al-Shahba Malang pilgrims through the pilgrims’ trust as an intervening variable. Population of this research is based o... see more

Pags. 161 - 172