8 articles in this issue
Ana Carolina Zeferino,Gabriel Nascimento Santos,Thais Lessa Queiroz,José Ricardo Souza Ramos
The Brazilian Ministry of Health and the Fluminense Federal University promoted Kaizen in lean thinking implementation projects in 24-hour Emergency Care Units. This research aimed to evaluate the application of Kaizen in both projects looking for pattern... see more
Andrei Bonamigo,Patricia Mendonça Maia Bernardes,Luiz Felipe Conrado,Newton Narciso Pereira
One of the main challenges of the health sector is to reconcile the increase in demand with the installed capacity while maintaining the quality of service. Many of the reasons that prevent a quality treatment have their origin in problems related to the ... see more
Andrei Bonamigo,Patricia Mendonça Maia Bernardes,Luiz Felipe Conrado,Danielly Borges da Silva
This study aimed to evaluate the implementation of the Single-Minute Exchange of Die (SMED) methodology based on the Toyota Kata concept in the context of emergency care units. The research methodology involved a literature review, data collection, and an... see more
Milena Estanislau Diniz Mansur dos Reis,Melissa Felix de Abreu,Cauê Ramos Campos,Flavia Silva de Souza
DMAIC is a Six Sigma methodological framework that has attracted the attention of researchers in the field of health (REIS et al., 2021). It is noticed that DMAIC has been used in several processes in health services, such as dispensing medication, hospit... see more
Sandra Maria do Amaral Chaves,Luiz Eduardo de Morais Rodrigues,Alexandre Beraldi Santos,Saulo Cabral Bouguignon
The waiting time for care in emergency services impacts overcrowding. The Fast Track method contributes to reducing this waiting time. The objective of this study was to evaluate the problems identified and improvements made in emergency services through ... see more
Harvey José Santos Ribeiro Cosenza,Nilra do Amaral Mendes Silva,Maria do Carmo de Figueiredo Cisne,Ana Carolina Sanches Zeferino
The aim of the article was to use HFMEA-Fuzzy modeling to evaluate the eight lean wastes and identify critical processes related to them. To achieve this, data was collected from an Emergency Care Unit (ECU) in Rio de Janeiro. The results showed that the ... see more
Laryssa Carvalho de Amaral,Helder Gomes Costa,Ovidio Orlando Filho,Robisom Damasceno Calado
This study aims to cover aspects that were not addressed in previous reviews and update them. A review was conducted on 48 articles published in journals indexed by Web of Science and/or Scopus. The results were compared with those presented in previous r... see more
Alexandre Beraldi Santos,Ovidio Orlando Filho,Juliane Copiano Calado,Janaisa Gomes Dias de Oliveira
Este artigo analisa as contribuições e aplicações da Teoria das Filas (TF) no campo dos problemas de gerenciamento de serviços de saúde, apresentando um sistema de classificação cronológica dos cuidados de saúde examinados com o auxílio de modelos de fila... see more