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160.959  Articles
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This research analyzed the service quality of The Religious State University (PTKN) in the era of COVID-19. The research problems for this study can be formulated as: (1) How is the level of satisfaction of service users (students) with the services provi... see more

This research intends to identify customer satisfaction with the service quality provided by the personal trainers. This research was arranged based on theoretical studies related to the level of customer satisfaction with a particular service. The resear... see more

This study measures the quality of Intellectual Property (IP) service accessed through websites (e-services) as the main characteristics of services. It is conducted by reviewing the expected service and the perceived service of service users. The researc... see more

This article aims to empirically test the influence of service quality on the satisfaction of the community users of Sidoarjo Regency Public Service Mall. The problem is focused on the quality of service contained in the Sidoarjo Regency Public Service Ma... see more

This research aims to determine the effect of e-service quality and brand image on customer satisfaction and customer loyalty towards Netflix’s user. This research uses quantitative method and the data collection use survey method with questionnaires as t... see more

The quality of teacher services is an important element related to achieving national education goals and developing Indonesian people as a whole. The initial survey of teacher service quality in the Civil Servants in the High School in the city of Bogor ... see more

Perceptions about the quality of education are the ability to provide an assessment of the superiority of an educational service that can produce academic and non-academic excellence for students by reffering to input, the process of outcomes and the impa... see more

Procurement for the provision of health services in Ecuador is growing and of vital importance for society. The research objective is to investigate how inadequate endomarkeitng strategies affect the provision of health services in users of publ... see more

The importance of effective spatial planning in order to improve the quality of services to the public is something that the government needs to think about. This study aims to determine the effect of spatial policy implementation on the quality of buildi... see more

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