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212.463  Articles
1 of 21.247 pages  |  10  records  |  more records»
AbstractThe public sector is recognised as being one of the most important customer groups for many suppliers and service providers because of the volume of public expenditure. Supplier relationship management (SRM) is a necessary tool on which businesses... see more

Grounded in the relationship-based view, the current study aims to examine the impact of new public management and leadership on the performance of civil servants via an underlying mechanism of good governance practices. Data has been collected from the l... see more

This study examines the basic components of Customer Relationship Management and its influence on the growth of Micro, Small and Medium Enterprises (SMEs) in South-West Nigeria.  The data obtained were analysed using appropriate descriptive and infer... see more

AbstractOrientation: Performance management plays a pivotal role in the realisation of many facets of public administration, including service delivery, good governance and organisational productivity through setting of performance targets and regular ass... see more

The aim of this study was to identify and compare the relationship between cultural factors and knowledge management and provide the desired model (comparative study: public and private banks in Khorasan Razavi province). The statistical population of thi... see more

The purpose of this study is to examining the management of the formation of Habermas public Sphere theory in Instagram and Telegram networks. The research method is survey. Statistical Society of this research is the users of social networks (telegram an... see more

Customer Relationship Management or CRM is a new approach to managing relationships between organizations and customers. In the era of the new order, especially during the current Covid-19 pandemic, digitizing public service functions carried out by ... see more

El artículo analiza la concepción y particularidades de la dimensión informacional y la Gestión de Información en la administración pública cubana, con el objetivo de presentar los elementos informacionales estratégicos que pueden incidir en su desarrollo... see more

The article is devoted to the study of theoretical principles and practical aspects of managing relationships with stakeholders of municipal heating companies. The subject of the study is a set of theoretical, methodological and practical aspects for ensu... see more

1 of 21.247 pages  |  10  records  |  more records»