ARTICLE
TITLE

Level of Patients’ Satisfaction with the Dental Care Provided at Private Dental Hospital, Peshawar

SUMMARY

OBJECTIVEQuality is a major concern of health care authorities all over the world. Patient satisfaction regarding the dental treatment they receive is essential for the improvement of oral health service and practice. The aim of this study is to evaluate the levels of patient satisfaction regarding quality of dental care provided at Sardar Begum Dental Hospital.METHODSA random sampling technique based over one-month period; June 5th _ July 5th 2016 was used. Comprising of interviewer-administered questionnaires with a five point Likert scale (strongly agree, agree, uncertain, disagree, strongly disagree) to assess the level of patients’ satisfaction with the dental services provided at the Sardar Begum Dental Hospital.RESULTSA total of 360 patients participated that has received and/or was still receiving treatment at Sardar Begum Dental Hospital with a response rate of 73 %.The overall estimate of factors related to satisfaction showed a mean percentage of74.8% for the 4 disciplines of satisfaction displaying a high level of satisfaction.CONCLUSIONMajority of patients receiving treatment at Sardar Begum Dental Hospital were satisfied with dentist-patient interaction, administrative efficiency, technical competency and hospital environment.

PAGES
pp. 23 - 28

 Articles related

Eny Inayati,Sherman Salim,Sonya Harwasih,Sri Redjeki Indiani    

Background: Silicosis is an occupational lung disease caused by inhaling particles of crystalline silica in a long time. The disease then results in inflammation and defects in lung tissue. Prosthesis construction is usually conducted in dental laborator... see more


Puspa Dila Rohmaniar,Titiek Berniyanti,Retno Pudji Rahayu    

Background: Exposure of metals among dental technicians that come from the working environment can lead to the formation reactive oxygen species (ROS). ROS can cause mutations in the p53 gene (p53). The mutation is transversion mutation GuanineThymine. p... see more


Shishir Shetty,Raghavendra Shetty,Rahul Halkai,Prathiba Prasad,Pooja Adtani,Sunaina Shetty    

With the increase in internet technology as well as the electronic content the web-based learning has become the desirable medium in the field of education. In medical, dental and allied health science education, the conventional method involves the use ... see more


Zainab Abdullah, Dr., Nazir Ahmad, Dr., Saira Afridi, Dr.    

Objectives:The purpose of this study was to evaluate the patient satisfaction level with their dental appearance and treatment they desired to improve their facial aesthetics.Material & Methods:This cross-sectional study was performed out among 400 patie... see more


Fatemeh Ahmadi- Motamayel,Mohammad Taghi Goodarzi,Zohreh Jamshidi,Ali Mahdavinezhad,Nasrin Rafieian    

Objective: Some previous studies suggested a significant relationship between alpha- amylase, and caries formation. This study was implemented in order to investigate the interrelation between level of salivary and serum alpha- amylase and dental caries.... see more