SUMMARY
Failure mode and effects analysis (FMEA) consists of the famous qualitative management methods used for improvements in management processes. This paper aims to determine the factors of defective products in the processing of poultry products in the industry. The causes of problems have been analyzed by systematic brainstorming of specialist consensus in the evaluation of problems to achieve unanimity on the violence level. The FMEA method uses the risk priority number (RPN), which indicates the priorities of risk problems and can evaluate three components: severity, occurrence and detection. Sometimes, this risk assessment leads to the wrong priorities. Therefore, we propose fuzzy FMEA methods for priority ranking of RPN and efficiently reducing poultry product defects, which are established based on fuzzy systems followed by comparison with conventional FMEA. The results indicate that the fuzzy FMEA method can efficiently and feasibly reduce poultry product defects.