Journal title
Jurnal Riset Kesehatan

   
ARTICLE
TITLE

PATIENT SATISFACTION ANALYSIS BASED ON SERVICE QUALITY ASSESSMENT AND TRUST IN HEALTH FACILITIES DOI : 10.31983/jrk.v10i2.7529 | Abstract views : 199

SUMMARY

No disponible

PAGES
pp. 105 - 113

 Articles related

Delpini Simanjorang,Riyani Susan Bt Hasan,Mangatas Silaen,Ermi Girsang    

Data on visits of general patients’ outpatient Royal Prima Medan Hospital from February to August 2018 showed a decline. One factor that causes a decrease in patient visits is patient dissatisfaction with the hospital. Indicators of patient satisfaction ... see more


Nur Choirul Afif,Lusi Suwandari    

The establishment of Puskesmas (Community Health Centers) aims to make it possible for communities to get quality services that are affordable for all levels of society. The things that are necessary to be improved in the services of Puskesmas are the qu... see more


Herbert Wau,Dewinta Isabora Gustrianingsih Purba    

Patient satisfaction in health care is a key indicator of the success of health service delivery. Reliability is the ability to provide the promised service immediately, accurately and satisfactorily. If the reliability dimension is not implemented prope... see more


Mochammad Sjarifudhin,Elsye Maria Rosa    

Research on Patient Centered Care (PCC) in cataract patients is still limited, especially those that analyze the effectiveness of PCC in reducing anxiety levels and improving the patient satisfaction. This study was a quasi-experimental pre- and post-tes... see more


Hartatie Hartatie,Setya Haksama    

Specialist clinic of Obstetric and Gynecology care of Mitra Keluarga Waru Hospital is a service that needed by the community and contributes to the decreasing of Maternal and Infant Mortality Rate. Health and growing fetus was very important care service... see more

Revista: Health Notions