SUMMARY
This paper shows the modeling of decision-making processes to ensure stable operation of multiservice communication networks (MCNs) using the mathematical apparatus of fuzzy logic models. A classification of the main factors affecting the stability of an MCN is given. The main factors affecting the structural stability of MCNs are external factors, internal factors, energy factors, and maintenance factors. A decision-making strategy (DM) was chosen. The main factors that affect the stability of the functioning of an MCN are characterized by heterogeneity. Therefore, the task of the DM to ensure stability of the functioning of the MCN was reduced to producing a sequential solution of the following interrelated tasks: identification of the MCN by a systematic analysis of the main factors affecting the stability of the MCN, ranking the states of the MCN, and definition of the decision-making criteria. The first point is implemented by setting up a complex model of the MCN based on integration of the principles of fuzzy set theory (FST). A promising method for choosing a rational alternative is the method of non-dominated alternatives (MNDA), based on the aggregation of fuzzy information to characterize the relationship between the alternatives according to certain criteria.