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Delpini Simanjorang,Riyani Susan Bt Hasan,Mangatas Silaen,Ermi Girsang    

Data on visits of general patients’ outpatient Royal Prima Medan Hospital from February to August 2018 showed a decline. One factor that causes a decrease in patient visits is patient dissatisfaction with the hospital. Indicators of patient satisfaction ... see more


Nur Choirul Afif,Lusi Suwandari    

The establishment of Puskesmas (Community Health Centers) aims to make it possible for communities to get quality services that are affordable for all levels of society. The things that are necessary to be improved in the services of Puskesmas are the qu... see more


Herbert Wau,Dewinta Isabora Gustrianingsih Purba    

Patient satisfaction in health care is a key indicator of the success of health service delivery. Reliability is the ability to provide the promised service immediately, accurately and satisfactorily. If the reliability dimension is not implemented prope... see more


Carla Fernanda Marcelino, Katya Araújo Machado Saito, Ana Lúcia Silva Mirancos da Cunha, Audry Elizabeth dos Santos    

Objective: to evaluate the satisfaction of patient and his experiences with nursing care in the post-surgery of open radical prostatectomy. Methods: cross sectional study carried out with 60 patients.  It was used a form with personal and clinical c... see more

Revista: Rev Rene

Luciana Da Conceição Silva, Irena Penha Duprat, Marinho Da Silva Correia, Havany Thayany Pereira Ramalho, Josemir De Almeida Lima    

Objective: to analyze the satisfaction of cancer patients on nursing care. Methods: descriptive quantitative research with 190 patients receiving outpatient chemotherapy in the High Complexity Centre in Oncology, through a questionnaire. Results: 185 res... see more

Revista: Rev Rene